We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Electrical Contractors

Custom Electrical Services LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Custom Electrical Services LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Custom Electrical Services LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Custom Electrical Services LLC

      1975 NW 92nd Ct Ste 15 Clive, IA 50325-5452

      BBB accredited business seal

    • Custom Electrical Services LLC

      145 Fawcett Dr Ste 2 West Branch, IA 52358-4724

      BBB accredited business seal

    Customer Review Ratings

    1

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Samantha M

      Date: 07/07/2023

      I needed a receiver put in my fan. The technician had told me that it should only take him 30 minutes but that I had to pay for the hour. Completely understandable. I had the fan broken down and the old receiver exposed and a ladder ready for him. It took him 15 minutes. He told me the motor was shot and there wasn’t anything he could do. He charged me $247. He told me that he would come back later to put in a new fan for me. I asked him is this going to be another $247? He said that he would give me a discount and it would only be another $113. How can they charge me for an hour and only be there 15 minutes. Then go and charge me so much less to put in a whole fan when they charged me $247 to put in a receiver box? He didn’t have to break the fan down I did that, I had a ladder ready for him and he didn’t even put the fan back together afterwards, he just left it there open and wires exposed. This is overly unethical and terrible business. When I called to speak with someone in charge the lady told me there wasn’t anything she could do especially since she is only a temp and that the manager will be out until next week. How was there absolutely no one to help me or talk to? I am feeling overwhelmed, taken advantage of and still have no fan for my room but am around $400 less in my pocket because I was taken advantage of through the company and needed to buy a new fan that now isnt being installed because I can’t afford to spend over $500 to just have a working fan in my room.

    Custom Electrical Services LLC is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.