Reviews

This profile includes reviews for CRST The Transportation Solution, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  CRST The Transportation Solution, Inc.

  201 1st St SE Cedar Rapids, IA 52401-1421

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  CRST The Transportation Solution, Inc.

  PO Box 68 Cedar Rapids, IA 52406-0068

Review Details

• Review fromJill V

  Date: 09/27/2022

  Bought a washer and dryer from Lowes over Labor day weekend. Got at text that it was suppose to be delivered on 9/27 and I would receive a call the day prior with a time frame. I got no call o 9/26 so, I called. I spoke with a gentleman who just read the same sentence over and over. Stating I needed a permit and a contractor would call at a later date. So, today I reached out again and spoke to someone on there website chat. Was told they were waiting on the permit and I would receive a call when it was ready. I called to city and inquired if I really needed a permit for a replacement washer and dryer. I was told no if it was a replacement. I then asked if the permit had been pulled. ( Assuming that it had because 3 weeks ago they gave me the install date) They DID NOT pull a permit. I asked that if they try and pull one and it was not needed did the city tell them that. I was told that they would let them know it was not needed. And I should look at what I paid and see how much they charged me for the permit. Because they will not need it and I should have not paid for the permit to begin with. I have no idea when they will be able to deliver the appliances and will need to take more time off for THEIR error.

• Review fromjohn r

  Date: 09/26/2022

  We purchased a microwave from NFM who scheduled the install through their installer crst. Well crst didn't call the night before arriving as promised after repeated calls by me they showed up the next day. The two guys who showed up did not speak a language that I did (english) so communicating with them was impossible when they completely botched the install leaving out several parts labeled "must be installed". Neither NFM nor crst cared and they may come back a week later to correct the installation or not! We will NEVER PURCHASE ANYTHING from a company that is affiliated with crst! We gave them one star as you can't give them zero stars! Why is this company allowed to stay in business?

• Review fromKelly S

  Date: 09/12/2022

  Daniel ************* and his wife *******….worst most inappropriate I’ve ever had the the displeasure of dealing with. I will never allow from the communication from this family to come into my home. Lowes…WTF are you doing? I trusted you over HD and now have major regrets.

• Review fromRyan T

  Date: 09/08/2022

  Ordered an appliance set from ********** that was shipped through this company and have been rescheduled 7 times and they tried to deliver it 2 times when appointments were not made. On initial delivery fridge was beat to h*** and 3 months later Im still dealing with trying to get my fridge and guess what! I have an appointment for 3pm today and they just called to reschedule because the driver is done with all of his other stops and dont want to hang around until our agreed upon appointment. This company is a joke and the customer service team is awful. In my ***** calls I have talked to one good representative.

• Review fromPat J

  Date: 08/31/2022

  Horrible! Purchased microwave from Lowes which uses this company for installation. First time scheduled, the installer called and said he had a flat tire. Second time scheduled, the installer did not show within the time frame. When we called to check the status, we were rescheduled without notification. Two days wasted. Third time scheduled, company said their installer has COVID. Now rescheduled two weeks out. Think I may be better off getting a refund. Buyer beware, if you buy an appliance and need installation, avoid this company. Not sure why ***** continues to use them.