Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Internet Services

Point Broadband, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

About

About This Business

Years in Business: 9

Business Details

BBB File Opened:
7/18/2018
Business Started:
8/20/2016
Business Started Locally:
10/24/2016
Business Incorporated:
10/24/2016
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Ms. Bridget Addington, Complaint Contact

Additional Contact Information

Principal Contacts
Ms. Bridget Addington, Complaint Contact
Customer Contacts
Ms. Bridget Addington, Complaint Contact
Mr. Kevin Boardwine, Customer Service Representative
Additional Phone Numbers
Other Phone: (844) 407-6468

Additional Information

Business Categories
Internet Services

Latest Reviews

  • Amber W

    "Called Tuesday to report that the fiber cables outside were exposed above ground and damaged. They told me to call the following day to see if they have an update on when someone is supposed to come out." ... Read full review

  • Andrew F

    "Multiple outages a month. No explanation of why and network isn’t getting better." ... Read full review

  • Benjamin K

    "Lost service last night until mid morning today (a common occurrence with this company). I called customer service this morning and was told it should be up within the next four hours and that I should get a notification telling me service was restored." ... Read full review

View all Reviews

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.