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Business Profile

Foundation Contractors

Engineered Solutions of Georgia, Inc.
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3

Average of 1 Customer Review

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Review Details

  • Felicia P

    Date: 04/30/2025

    We called this company for a Quote to get some work done on our house, my husband talked to **** ****. **** came out did a walk around even though he put estimates on the quote that we didnt ask him to look at. My husband gets the quote through email which turns out to be a contract with an estimate of bulls__t the estimate was for over $14,000, the estimate was marked up. **** kept asking my husband to sign the documentation never saying its a contract but we are not dumb. A quote and contract are 2 different things I deal with vendors at my job all day and get quotes, he tried to put pressure on my husband to sign the contract which was only supposed to be a quote. I called **** he stated oh its a contract and he sent it to us for convenience incase we used them but why did you ask my husband to sign. BEWARE THEY ARE FULL OF IT You should never send a contract to the customer if they have not agreed for yall to do the work just for convenience then ask them to sign a contract that supposedly only be a quote. BEWARE OF THIS COMPANY if you reach out to them for a quote make sure you read it and make sure it says a quote and that its not a contract that will be legally binding once your **** ******* is on there. There is no such thing as convenience when it comes to contracts, especially if ******** agreed to let your company do the work.

    Engineered Solutions of Georgia, Inc.

    Date: 05/05/2025

    We appreciate feedback from all customers good and bad, it is how we gauge our performance and continue to improve our business. I am not sure what caused the confusion between quotes and contracts, and I am very sorry this customer had an atypical experience with ESOG. We never want to do business with a customer who does not willing choose us as a vender and understand both the cause and cure for the issue. We dont have a separate document for quotes and contracts as is industry standard. We provide a written contract with a clear scope of work and a drawing. If a customer chooses to engage us to provide services, they signe the document and we proceed with the work. Again, I am very sorry for the misunderstanding and as always would be happy to discuss things in greater detail with any customer past, present or future.*** ******** President ESOG

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