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Business Profile

Computer Software Developers

MyTAXPrepOffice

Reviews

Customer Review Ratings

4.8/5 stars

Average of 259 Customer Reviews

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Review Details

  • Review fromPATRICIA V

    Date: 12/29/2022

    Gracias Lizet O******* por su gran soporte con el programa para las personas como yo que estamos empezando.
    Estoy muy contenta con el programa y le doy cinco estrellas.

    MyTAXPrepOffice

    Date: 01/04/2023

    Gracias por dejarnos una evaluación positiva. Le deseamos lo mejor esta temporada de impuestos y estamos contentos y orgullosos de que sea miembro de la familia de MyTAXPrepOffice.
  • Review fromDjair S

    Date: 12/22/2022

    I’m completely satisfied with MyTaxPrepOffice software for the versatility and wealth of information it supplies; if you’re an expert or a newbie in tax preparation, you’ll be surprised on how practical and easy it is to work with this software. Most important of all: The customer support. The promptness and wiliness to help their customer is astonishing. Sincerely, I recommend MyTaxPrepOffice. Djair S****l

    MyTAXPrepOffice

    Date: 01/04/2023

    Hello Djair! Thank you so much for the 5-star review! We love our customers and when you succeed, we succeed. Our goal is to provide you with the powerful tools and excellent support you need to grow your business. We look forward to partnering with you for a successful tax season. 
  • Review fromChristine H

    Date: 12/14/2022

    My training today was very good. April (my Trainer) was very knowledgeable and patient with my interruptions. Thank you April.
    I know I will not remember everything you went over but will contact someone when I need clarification on something.
    Thank you for your time today.
    Chris * ******

    MyTAXPrepOffice

    Date: 12/22/2022

    Hello! Thank you so much for the positive review. This is why our customers love the 1-on-1 training that comes included with every MyTAXPrepOffice license. Your training will answer all the questions that YOU need answered! Welcome to the MyTAXPrepOffice family. It's going to be a great tax season! 
  • Review fromPRECIOUS S

    Date: 11/30/2022

    April's instinct to understand our needs was right on from the beginning of the 1 on 1 training. Her natural ability to understand and feel what my concerns or questions may be showed experience and expertise of the software. April met our needs effectivity and timely. We are ready for a successful tax season with MTPO.

    MyTAXPrepOffice

    Date: 12/06/2022

    Hello! Thank you so much for the positive review. We appreciate you taking the time to show your appreciation for our awesome Customer Success Specialists. The feedback is very important to us. We're looking forward to partnering with you for the upcoming tax season. Welcome to the MTPO family! 
  • Review fromHelena P

    Date: 11/22/2022

    This is my first year using this company. My salesperson was great and the gentleman (Alex) who helped with my training was patient, kind and incredibly informative. The experience has been wonderful and I am very grateful to all of the people at My Tax Prep Office that I have spoken with, top notch company!
    Helena P**** EA

    MyTAXPrepOffice

    Date: 11/29/2022

    Hello! Thank you so much for the positive review. We pride ourselves on making sure that everyone who is new to the MyTAXPrepOffice family gets great training to put you on the path to success. We look forward to partnering with you this tax season and for many more to come! 
  • Review fromNikia O

    Date: 11/04/2022

    The 1-on-1 training with Donyale was excellent, she was helpful and knowledgeable, and patient. The software appears very user-friendly and I look forward to using it this coming tax season. Nikia O******

    MyTAXPrepOffice

    Date: 11/07/2022

    Hello! Thank you so much for the 5-star review! Our Customer Success Specialists love helping our new customers become familiar with how easy it is to prepare a return using MyTAXPrepOffice. Welcome to the MyTAXPrepOffice family! We look forward to partnering with you for a successful 2022 tax season and beyond! 
  • Review fromshogufa m

    Date: 10/26/2022

    The one on one training was awesome. Alex made it so easy and understandable. I am looking forward for the tax season to start and I start using the software... ******* *********

    MyTAXPrepOffice

    Date: 11/02/2022

    Hello! Thank you so much for the positive review and welcome to the MyTAXPrepOffice family. Our 1-on-1 trainings are designed to make sure you feel comfortable using the software whether you are a new preparer or switching from another provider. We look forward to supporting you through a successful tax season! 
  • Review fromJanice H

    Date: 10/03/2022

    The traing was excellent and I am super excited to start using the tax software.
    Janice H

    MyTAXPrepOffice

    Date: 10/14/2022

    Hello! Thank you so much for the positive review! We are excited to have you as part of the MyTAXPrepOffice family and we look forward to supporting you through a successful upcoming tax season. 
  • Review fromSenada D

    Date: 09/26/2022

    Alex did great job leading me through the MyTAXPrepOffice and explaining features that the program offers. I feel, I am fully prepared for this coming tax season with Alex explanation . Alex converted, 2021 tax year from ProSeries, and I am very happy, Alex did conversion from 2020 and even 2019 tax year. Again, with his professional, not rushing but still going to the point, I feel I am prepared for this coming tax season. Thanks Alex

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