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Business Profile

Exercise Programs

Lifetime Fitness

This business is NOT BBB Accredited.

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1

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Review Details

  • Mike F

    Date: 02/04/2023

    I'm a father, husband and business owner here in Buckhead for over 20 years. I have never felt so disrespected and disregarded as a customer. Waited 3 years to open, to find out that if you have a real problem DO NOT expect the (GM: Mishikat ********* ) at the Buckhead Life Time to be considerate of your needs. He is nice to individuals who he feels is previlaged enough to be a member, but if he feels that you are not, he will purposely disrepect your needs knowing you will get upset, then terminate your membership immediately. This GM abuses his leadership to pick choose who he wants to help. Mishikat ********* is not train to De-escalate any situation. He power trips all situation for his ego. If this kind of management continues, this location will go do in shambles like the Sandy Springs location, where I experienced a similar vibe and never joined. We live in a affluent neighborhood and of other affluent minorities. This is not the suburbs and will not tolerate abuse from such people. Check the BBB, Yelp and other horrible reviews have similar situations with this kind of management. Corporate is no better. Their short sightedness in business relations will be the reason they will fail. Word gets around fast. I was the type of person to give a company a try even if they had some bad reviews. Until I experience it myself. They will disrespect you soon enough. Lifetime do not care about the customer, your membership or hard earn money you give them every month. The rest of the staff was nice but the GM did for me !
     

     

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