About
Overview
Prime House Direct, Inc.
10 Celebration Way
Peachtree City, GA 30269-1094
See Hours
| Monday | By Appt. Only |
|---|---|
| Tuesday | By Appt. Only |
| Wednesday | By Appt. Only |
| Thursday | By Appt. Only |
| Friday | By Appt. Only |
| Saturday | By Appt. Only |
| Sunday | By Appt. Only |
BBB Accreditation & Rating
About This Business
Prime House Direct offers a variety of Steaks, Chicken, Pork, and Seafood at discounted prices.
BBB Accredited Since: 4/30/2021
Years in Business: 7
Products and Services
Photos and Videos
Business Details
- BBB File Opened:
- 4/30/2021
- Business Started:
- 3/30/2018
- Business Started Locally:
- 3/30/2018
- Business Incorporated:
- 3/25/2020
- Type of Entity:
- Corporation
- Business Management:
- Ms. Cindy Peaden, CEO
- Mr. Robert Wilson, Operations Manager
Additional Contact Information
- Principal Contacts
- Ms. Cindy Peaden, CEO
- Customer Contacts
- Mr. Robert Wilson, Operations Manager
- Additional Phone Numbers
- Other Phone: (678) 895-3890
- Social Media
Additional Information
- Payment methods
- Cash
- Credit Card
- Debit Card
- Discover
- Refund and Exchange Policy
Returns: We are 100 % committed to the satisfaction of our customers and guarantee all of our products. If you are not satisfied for any reason, please contact us. Refunds will be issued to the form of payment indicated on the purchaser's receipt; cash transactions will be refunded by check.
Missing Items
If an item(s) was missing from a box or shipment, a replacement will be shipped to you. We do not issue partial refunds.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, notifying the giver of the return.SNAP/EBT Refunds (Truckload Only)
In order to process a SNAP/EBT refund and have benefits credited back to your account, the following conditions must be met:
- All products must be returned in original condition.
- The refund can only be requested on the same day and at the same location the original purchase was made.
- The requested refund can only be for an amount equal to, or less than, the original purchase.
These rules apply because the return must be completed on the same point-of-sale device as the original purchase was made, and the return must be completed in the same “batch” as the purchase transaction.
Cash (or check) refunds are not allowed for food items purchased with SNAP benefits under any circumstances.
- Business Categories
- Food Wholesalers, Online Retailer, Meats
Latest Reviews
DISHAWNA W
"Purchased box on May 4th 2025, and after all of the talking and looking over everything the guy put my box together for me put it in my car, by the time I got home I realized there was only four boxes in it not five. He failed to put the fifth box back in there when I decided that I didn't want what he was trying to give me." ... Read full review
Hattie E
"If I could I wouldn't even leave the 1 star, I placed the order on 4/13 and canceled it on 4/14, after one of their employees called me and tried to bully me into buying more, so I told her to cancel it and then she hung up in my face, I tried calling them 2 times and never got an answer, always answering machine but they are totally a company with a name and nothing else." ... Read full review
Omyra H
"Loved the options. Even picking out boxes from their truck in *********, **, they had a nice selection." ... Read full review
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