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Business Profile

Mobile Auto Repair

Hybrid Battery 911, LLC

Reviews

Customer Review Ratings

4.73/5 stars

Average of 66 Customer Reviews

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Review Details

  • Review fromBryan C

    Date: 05/22/2025

    Thank you for being in the hybrid battery replacement business. I'm very satisfied with the whole experience.I've been sharing with my family and coworkers how professional and cost efficient Hybrid 911 is. Thank you, ***** ****** and ****.
  • Review fromBryan M

    Date: 05/15/2025

    I was having issues with my 2007 Camry hybrid battery. I ended up spending $3000 plus to replace it, then I found Hybrid battery 911. You pay the monthly premium and they cover your battery. Simple as that. Also, they never hassled with me about replacing my battery. Hybrid 911 replaced 2 batteries for me in the last 5 years! Great company to deal with!!
  • Review fromRobert T

    Date: 05/05/2025

    I was pleasantly surprised with the great customer service and also with the Technician,******, who came to change my Prius Battery.He was on time, courteous, very professional and did an excellent job.He is an asset to the company!
  • Review fromBrian K

    Date: 04/09/2025

    I can't speak highly enough of how great this company is. Working with ***** to get everything set up was genuinely so easy. She was willing to work with me to get things set up to be easy and simple. They ended up having to send **** up to me from ******** which was probably a 9 to 12 hour drive, which was honestly top notch commitment. He was absolutely top tier. He discovered some issues and walked me through them. He explained everything very clearly and went about and beyond to make sure everything was safe and successful. Truly incredible work. My car is driving just like it did when I first got it. I can't recommend this company highly enough. If you need a new hybrid battery, go with Hybrid Battery911.
  • Review fromAndrew H

    Date: 04/05/2025

    The team has been understanding and courteous through the process of establishing my warranty. I had some other issues with the car that needed to get taken care of and they worked with me through the process. ******* is a proper professional and installed the battery quickly.
  • Review fromDawn K

    Date: 03/13/2025

    ****** was very professional and quick on fixing my hybrid. The company is well respectful and won't let you buy a battery unless you absolutely need it. I appreciate their patients and excellent customer service. Highly recommend!
  • Review fromShayekh R

    Date: 03/06/2025

    My phone died the night before my appointment so I missed a lot of phone calls from these guys for my appointment, but when I finally reached back they were courteous enough to get a tech over to change my car battery. My tech was very professional and did the job fast. I would highly recommend these guys for their quality customer service.
  • Review fromTawana D

    Date: 02/05/2025

    My technician **** was A1, He offered great customer service and she had his experience with hybrid vehicles. I think Hybrid battery 911 for coming through for me.
  • Review fromBrenda T

    Date: 01/24/2025

    **************** is great and very professional , ****** the *** is amazing !! Thank you for all you do! Highly recommend !!
  • Review fromKevin d

    Date: 01/07/2025

    **** was extremely knowledgeable and helpful to me (a newbie hybrid owner) and really worked hard to give me all the information I needed and as many options as he could muster. Great guy and outstanding service

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