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Business Profile

Mattresses

The Original Mattress Factory

Reviews

This profile includes reviews for The Original Mattress Factory's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

The Original Mattress Factory has 14 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • The Original Mattress Factory

      1335 Capital Cir SE Ste A Marietta, GA 30067-8722

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    • The Original Mattress Factory

      1830 Scenic Hwy N # 124 Snellville, GA 30078-2114

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    • The Original Mattress Factory

      300 Village Center Dr Ste 105 Woodstock, GA 30188-5135

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    • The Original Mattress Factory

      2911 Chapel Hill Rd Douglasville, GA 30135-7142

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    • The Original Mattress Factory

      3360 Satellite Blvd Duluth, GA 30096-2320

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    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

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    Review Details

    • Review fromHeather J

      Date: 08/26/2023

      Original Mattress Factory has had 2 chances to get it right- when the bed was first made, and then again when there was an issue 90 days after owning my ************************************* 3 additional months later (so 6 months after purchase) my bed is again failing and out of spec and the solution is 3 times a *********** and you can come watch us build it again. Per the companies website: "*** provided the vision and imagined a brand with a high ethical and quality standard that defied the cash is king ******** trend"- I think OMF has lost their way. Its disappointing. I was a firm advocate and positive net promotor for this company. My entire family has mattresses within their homes and purchased these due to the customer service advertised and experienced. Buyer beware. Do not pay a premium for customer service. Its no longer there. A 21 year employee was at my home and could not make any decisions or offer anything.

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