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Business Profile

Retail Stores

Lacoste Locust Grove

This business is NOT BBB Accredited.

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Review Details

  • Melissa P

    Date: 04/20/2025

    Horrible experience! Employees rush to close the store before closing hours. Them after our purchase we change our mind and decide to return one of the two pairs of shoes we already bought, associate Teon replied they dont do returns, the shoes was 2 for $100 and receipt advice returns are allowed, my mother is easily impressed due her heart condition and she stated having pain chest because of this and sings of heart attack. We come back to the store to get corporate phone number, them the female associate refused to give us the information and advised she is going to call security on us. Security comes and we explain that situation and he advised us to return next day. Im thinking to take legal actions on this situation. Was a terrible experience. And Im not going to get anything from this store never again. I recommend companies training people on how to deal with this type of situations at least advise customers the merchandise is not returnable? Im posting this here since I dont get assistance from this two associates.

Lacoste Locust Grove is NOT a BBB Accredited Business.

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