Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Financial Services

iCare Financial, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Manuel H

    Date: 03/28/2025

    iCare Financial has been a valuable resource in our office, helping patients stay when they can't pay in full or are denied by credit-based programs. It has significantly improved patient retention, allowing us to keep treatments that would have otherwise been lost. We truly appreciate iCare's support for our patients.

    iCare Financial, LLC

    Date: 03/29/2025

    Dr. ******* thank you for your review. We are very please to here iCare is working so well in your practice.

  • Donald C

    Date: 02/12/2025

    We love having it available in our office. It has kept many patients from leaving our office and going elsewhere when they dont have the money to pay in full for their treatment or when they get denied for programs that check credit score. As a result we have been able to retain a significant amount in treatments that would have walked out our door if it werent for iCare Financial. We love having iCare available to our patients!

    iCare Financial, LLC

    Date: 02/13/2025

    Dr ******** thank you for your review. Glad to hear you practice is doing so well with iCare.

  • Lydia M

    Date: 02/11/2025

    I've tried a few patient financing programs before, but iCare Financial stands out. The team was incredibly supportive when I integrated it into my practice. The onboarding was smooth and my staff has found it is easy present to patients. Because of this our patient are following through with many more treatment plans we recommend.

    iCare Financial, LLC

    Date: 02/12/2025

    *************** We are glad to here the program is working so well for your practice. Let us know if we can assist you and you practice team with anything. We also have a new marketing program "free of charge" they we are rolling out to all iCare locations. Please call our 800 # for details. Thanks.

  • Devin B

    Date: 06/24/2024

    If I could leave 0 stars I would. I used iCare for our dog's veterinary bill. The concept of easy payments was appealing. I made the payments on time without issue. On our second to last payment my debt card was stolen and cancelled. iCare charged me $80 worth of fees. When I got my new card and called to update payment they refused to waive the fees, they offered to waive $30 and said there is nothing they can do. I spoke with supervisor *************************** and when I asked her if I am just screwed because someone stole my debit card she just responded with "Yes, it doesn't matter what the reason is." I think it is beyond frustrating to be punished for someone stealing my card information. I've made payments on time, have no issue paying for the services rendered and I have made good faith efforts to update my card information as expeditiously as possible. iCare's customer service has been terrible, I will never use their service again and will not recommend them to anyone.

    iCare Financial, LLC

    Date: 06/28/2024

    In reviewing your note, this is not part of our protocol. We would be happy to refund you. Customer service has been notified and you will receive your refund next week. Sorry for this inconvenience. We have also sent you notification of this to your private email. If you have not received it, please check your spam folder. We hope you reconsider our service in the future.

iCare Financial, LLC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.