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Business Profile

Home Improvement

New Concepts Construction, LLC

This business is NOT BBB Accredited.

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  • Donna S

    Date: 06/30/2024

    Please get an estimate in writing if you hire ****** from New Concepts Construction. I made a very expensive mistake hiring ******, the owner of the company. He verbally quoted me $1,500 for an **** laminate counter kitchen installation. The cost of the **** laminate counter (3 pieces) was only $300. I felt the $1,500 was a bit high but I was having trouble finding someone to install laminate and ****** seemed knowledgeable regarding my project. The project should have taken a day, but ****** was extremely slow. He also let me know he now charges hourly. After day one, he was still setting up his equipment and adjusting my an ikea kitchen drawers which he claimed were off. Not much more done on day 2, day 3, finally started cutting counter tops. I asked him repeatedly where were were on price which he said he would let me know but did not. The evening before he did the actual install on my counter he sent me a text stating he was at $4,500. I was could not even believe this. I did not respond until the next day when he arrived. I had a conversation with him regarding the price he was now charging, he said he had to adjust some cabinets, I did not even pay that much to have my whole **** kitchen installed! I knew he was going to leave me is a mess, no counter, sink, etc. I told him to finish and when he was done, I tried to talk with him again about the original $1,500 estimate to now $4,500. He got very heated, so I gave him a check for the full amount which I so regret now but I was uncomfortable with his reaction and wanted him to leave my home. Please beware and don't make the same mistakes I did by hiring ****** who took total advantage of me and he knows it.

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