Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Spray Foam Insulation Contractors

Spray Foam Genie of Augusta

Reviews

Customer Review Ratings

2.33/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMilton H

    Date: 04/10/2024

    Spray foam genie of augusta is a joke. They were supposed to do an encapsulation under our house. It started off very good and then they started to come up from 1 excuse after another to not do the job. Finally they gave in and began the work. After health problems in the last couple of months we cannot get under there to check their work. Our inspector we got to check the job for us has come back and told us the job is chaos. They sealed our house vent system under the house with wrong insulation, left the floor insulation laying on the ground and didn't put it back in the framing under the house, did not tape all the plastic properly around the pillars under the house and you can still see the ground. The purpose was to no longer see the ground, Now the moisture content under the house is higher than before and can cause lots of moisture problems. They sprayed the foam over the seal plate so no our termite protection is void. They got their money from us. The point of these comments are BE WEARY OF THESE PEOPLE! They are taking advantage of the seniors and disabled. They don't even deserve a star rating.
  • Review fromBrian C.

    Date: 03/17/2024

    I'm a disabled senior, I contracted Spray Foam Genie of Augusta to spray foam the crawl space to my house and plumbing. I already had batt insulation and foam sleeves covering my plumbing, they were per contract to remove and dispose of all old insulation debris Since I'm disabled I wasn't able to check their work. They emailed me that the contracted work was completed so I submitted payment for the job to them. A few days later I had someone check and found out that they didn't do the job as described in the contract. They didn't remove all debris or spray foam the plumbing lines but removed all the foam sleeves that were already in place Trying to get them to come back and do what they should have done doesn't appear that it will happen. I reached out to them multiple times with no results. They have my money now and I'm not important to them to even contact me. Be very weary of this company. They do not do good work or complete work . They have no work ethics..
  • Review fromLarry M

    Date: 01/12/2024

    I'm absolutely thrilled with Spray Foam Genie! Their professionalism truly blew me away. They arrived prompt and prepared, ready to tackle the job at hand. The stellar output far exceeded my expectations, especially considering they managed to stay within my budget constraints. Highly recommended!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.