Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Playground

Catch Air Dacula

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Playground.

Reviews

Customer Review Ratings

3/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromKaira P

    Date: 12/23/2022

    I love the idea of this place. It has a lot of great options for kids. The reason for my rating, there's always something broken. The volcano hasn't worked since I've been going there (Aug 2022) so who knows how long this has been broken. There are lights flickering in some areas. They want everyone to wear socks in the play area but people are allowed to wear sneakers around it. Defeats the purpose of cleanliness. The bathrooms are disgusting. The other play places I've gone to enforce no shoes past the front desk. Not this place. So you can only image how dirty it is. The bathroom always has water on the floor, Hair ***** in corners, etc. As a parent, I want to relax while my child plays but I'm on his ankles making sure he doesn't touch anything dirty. Y'all need a makeover. Last time my husband went, y'all had some type of meeting with a bunch of extra workers but they didn't do any work. Instead they flirted and got in the way with the sneakers all in the play area. Like wtf.I'd be better off going to another location in hopes they know what clean means

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.