Reviews

Review Details

• Review fromChristine O

  Date: 09/11/2023

  I am very disappointed with the dishonesty! I paid over $1800+ to fix an ** on my 2017 Range Rover and they misdiagnosed it and ** is still broken. First they said it was freon that it needed to be charged. Then same day I picked up the car, after they charged the freon, the ** was blowing hot air. Their receipt says they dye tested for leak and no leak. But because the freon didn't fix the problem then they said there was indeed a leak on the condenser and bring it back and they need to replace the condenser. After they replaced the condenser it was still blowing hot air. I took my car to the dealership and they said the ** was not functioning after ********* Service Station charged me over $1800 to supposedly fix it. And they refuse to refund the charges knowing very well that they know they didn't fix the problem and I took the car back to them same day. They had my car for a total of almost 2 weeks trying to figure out the problem but they couldn't. I will never ever take any car of mine to the ****** ********* Service Station. It's very disheartening that a company like this claiming to be your neighborhood service station will keep your hard earned money. Not to mention I have sent them business in the past with my other cars. I will not recommend trusting them. Always get a second opinion or better yet go somewhere else!! ****, you should be honest with yourself and admit that you did not fix the problem therefore you shouldn't keep the money.

  America's Service Station

  Date: 09/13/2023

  Hi, just to let you know this is America's Service Station Alpharetta. I think you intended to leave the review for ********* Service Station, ******. Please remove the review

• Review fromOlivia M

  Date: 05/18/2023

  Horrid horrid horrid people and business practices- Not only did this company and everybody assume that because Im a woman I wouldnt know anything about my vehicle - joke is on them. I was a service advisor for many years. Our vehicle had broken down on the way home. My assumption was a spark plug or harnessing to the spark plug issue. At this time it was five or shortly after when we had to drop the vehicle off so understandably so they couldnt see ** till the next day we were forced to buy a motel and spend the night no big deal. We woke up the following morning but they tried telling ** that the vehicle needed an entire new engine when we tried to get more details other than the head gasket blown they would not give ** any so we called our mechanic and describe what they were telling **, and when the mechanic from home tried talking to them, they refused and continue to just say that it was a head gasket. For anybody that doesnt know when your head gasket blows your antifreeze and oil mix together to make a gross looking chocolate milk colored fluid we were never shown that. Nothing they were claiming made any sense and they didnt care to do anything except show us clean antifreeze in a cup. Had the vehicle towed away to a friends uncles place for them to replace the spark plug and wiring harness that was unplugged, and now the car runs like new. Dont trust these people. They will profile you and assume youre an idiot. They have no problem trying to charge 6K to somebody who is stranded and do a repair on a vehicle thats unneeded. Absolutely unethical I dont know how you people sleep at night. Side note Im stranded 8hours out of my state- they really just tried to s**** me out of 6k