Security System Monitors
Acom Integrated SolutionsHeadquarters
Reviews
This profile includes reviews for Acom Integrated Solutions's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 3 Customer Reviews
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Review fromSharon P
Date: 05/06/2025
Integrated Home Solutions has been very helpful with my mortgage company so far. They are pleasant to work with. They stopped the sale on our house and are dealing with the company so I don’t have to. Nice to have someone represent us!Review fromRaenelle W
Date: 02/27/2025
Beware of the small print. After the first year you cannot cancel the service yet still pay monthly on the financed equipment. You are stuck with the service that doesn't work properly until its paid in full. They charge for everything they do after the first year. Customer service is incompetent and can do nothing for you other than schedule someone to come out to see what's happening then charge you for it. This was an expensive lesson to learn. I see their canned responses about caring. in the 3 years of experience with them, they do not show they care at all after the initial year. Then you're locked in and they only tell you what you cannot do.Review fromDale S
Date: 05/03/2024
Problems with equipment constantly. Rap sheet of countless calls due to ‘low voltage’. Techs sent out with wrong equipment to fix. Always wanted more $$$.
Acom Integrated Solutions
Date: 05/07/2024
We at Acom appreciate ** ******* feedback. Our commitment to providing exceptional service to our customers remains unwavering. We've endeavored to address her concerns regarding low-cost options and have attempted to find solutions that align with **. *****'s needs.
Her feedback is invaluable to us, and we're dedicated to incorporating it into our ongoing efforts to enhance our services. We'll be sure to collaborate with our various departments to explore how we can better meet the needs of all our customers.
Thank you for taking the time to share your thoughts. We're committed to continuously improving our processes.
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