Reviews

Review Details

• Review fromConnie L

  Date: 10/09/2024

  I was at the Red Roof Inn in ************, ** on 10/03/24 and checked out on 10/04, Upon checking in I called and asked how much a room was. Was told it was $80 a night, I got there and booked two rooms and the first room my disabled brother and his wife got in was filthy. There was stuff all over the floor mold on the bathroom shower. The second room I checked into had no lights when you flip on the switch. My sister in law went to the front desk and talk to them about the disgusting room and they said they could change rooms for her but on the second floor. She stated again that was impossible to do since my brother cannot climb stairs he is disable. I went there and showed them pictures of the room and he ( the person working there) stated no one told him within 10 minutes. I said that was a lie. They never offered to come and clean the room. Then proceeded to tell me. There is nothing else they can do. I also explained all the stuff wrong with my room. I said I want 20% off each room he stated yes mam I said I want to see the receipt in the morning when I check out. I went to check out in the morning and they quickly denied the whole conversation from the night before. Of course all they said to me not to post a negative review. You couldnt even watch tv because the tv kept asking me to purchase a local channel. This is unacceptable for a place of business.I continued to tell them of the conversation of the night before and they continued to deny the conversation. I then is given a receipt, when I am on the road, I was looking at the receipt there is no phone number of the place or company name and address. I had to wait until I was back in ** to call them. My brother had 2 seizures not even 3 hours later on the road. I dont know if it was because of the mold in that room or the smell or what.

• Review fromJanice B

  Date: 11/18/2023

  The hotel is old and run-down. The furniture has seen better days. Not only that the front-desk personnel are very rude and hateful. They will yell and scream at you. They will violate the do not disturb sign with no problem and disturb you whenever they get ready. They will barge into the room as well without knocking. Only the lady is not rude the men are very questionable and do questionable things.