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Business Profile

Cleaning Services

McElvain. Inc
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BBB Accredited BusinessA-Rated by BBB

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1

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  • Natalie W

    Date: 08/22/2022

    DO NOT PAY THIS COMPANY UPFRONT!!!! The owner ******, was very dishonest and misleading. and borderline criminal. I was quoted a high price for a deep cleaning, but decided to go ahead with them anyway because ****** said they would clean windows and a ledge that were up high. When the cleaners got there they had no idea what they were there for, regular cleaning or deep cleaning. They definitely were not prepared to clean those windows and ledge. They broke a wood window valance and said they would come back to fix it. They were suppose to let me look over everything before the left and while I was upstairs looking over things they snuck out. The cleaning was mediocre at best, definitely no where near a deep cleaning. Floors were not cleaned or vacuumed in places, counters not wiped or appliances. I tried to reach to ****** 5 or 6 times and he would never return a text or pick up his phone. Needless to say, they never came back to complete the cleaning or fix my wood valance. ****** makes you pay upfront because he says he's been burned in the past, but guarantees you will be happy and if not they will come back. That's a total LIE!!! BTW if you look up his company on the Georgia Secretary of State website, his company has only been in business for 2 mos. NOT the 6yrs he claims. DO NOT HIRE THIS COMPANY!!!!! THE WORST BUSINESS OWENR I'VE EVER DELT WITH IN MY LIFE!!!!!!

McElvain. Inc is BBB Accredited.

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