Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

Atlanta Gas Light provides natural gas delivery service to more than 1.6 million customers in Georgia. 

BBB Accredited Since: 12/1/1952

Years in Business: 73

Products and Services

Gas Company

Business Details

BBB File Opened:
12/1/1952
Business Started:
1/1/1952
Type of Entity:
Corporation
Alternate Names:
A G L Resources, Inc.
Business Management:
Kimberlyn Patton, Customer Relations Specialist
Stephanie Dixon-Cotton, Customer Relations Specialist
Rita Beall, Customer Relations Specialist
Cheryl McKinney-Patterson, Customer Relations Specialist
Ms. Michelle Huey-Avery, Complaint Contact
Ms. Katrina McGee, Complaint Contact #2

Additional Contact Information

Principal Contacts
Ms. Michelle Huey-Avery, Complaint Contact
Customer Contacts
Ms. Michelle Huey-Avery, Complaint Contact
Fax numbers
Primary Fax: (678) 284-5088
Other Fax: (404) 584-3964
Additional Phone Numbers
Other Phone: (866) 229-3578
Other Phone: (404) 584-9470
Other Phone: (800) 993-7546
Other Phone: (770) 994-6043
Other Phone: (770) 994-6031
Additional Email Addresses
Primary: Email this Business
Complaint: Email this Business
Inquiry: Email this Business
Social Media
Facebook

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Payment methods
Atlanta Gas Light Company accepts all major credit and debit cards.

Business Categories
Natural Gas Companies

Latest Reviews

  • Sylvester M

    "AGL / Atlanta Gas Light company should be your absoulte last result. Their pratice is somewhat disturbing if not, possibly criminal." ... Read full review

  • Maike H

    "They suck! Cut our gas off with kids in the house over 52 bucks." ... Read full review

  • Leslie D

    "Excellent customer service!" ... Read full review

View all Reviews

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.