Reviews

Review Details

• Review fromDon R

  Date: 09/05/2024

  Bidders beware. Hubzu allows the sellers to reject the bids and re-list the property repeatedly. If the sellers set the minimum bid, and then the bidding ends with a high bidder, the seller shouldn't be allowed to constantly refuse the highest bidder and then continue to redo the listing because they don't like the results. I have been the highest bidder twice in the same auction and they continue to extend out the bidding.

• Review fromCurtis C

  Date: 08/27/2024

  A little "intense" with time limits for paperwork and payments, but everything went smoothly. I would definitely work with this company again! I highly recommend.
  

  Hubzu

  Date: 08/29/2024

  August 29, 2024
  
  Via Better Business Bureau Portal
  ***************************
  *****************
  
  RE:         Better Business Bureau Customer Review ******
  
  Dear ******************:
  
  
  On behalf of Altisource Online Auction, Inc. (AOA), I would like to acknowledge the review dated August *******. AOA owns the Hubzu.com domain name on which the Hubzu platform is hosted. Hubzu is a marketing and technology platform that allows sellers and listing agents to market properties and manage offers.
  
  Congratulations on this most recent transaction.  We are pleased to have been part of the process with you and are extremely grateful that you took time out of your busy schedule to praise our team. Your feedback regarding the process is very valuable and has been shared with leadership. We hope that this is the one of many more successful transactions.
  
  Respectfully submitted,
  
  ***********************
  Customer Experience Manager
  Ombudsman Office
  Altisource
  P.O. Box 105460
  **********************-5460
  www.Altisource.com

• Review fromSean S

  Date: 08/12/2024

  Super shady system. Don't bother working with them. Winning the auction doesn't mean anything.

• Review fromronnie r

  Date: 07/27/2024

  I refuse to bid on any house they can stick it up the wazoo
  

  Hubzu

  Date: 07/31/2024

  July 29, 2024 Via Better Business Bureau Portal ************************* ********************** RE:Better Business Bureau Customer Review Dear ****************, Were in receipt of your review but we didn't find any record that you have participated in any auction. If youd like to further discuss your experience, please contact our **************** at ****************************************** Respectfully submitted,*********************** | ******** ****************, ****************************** *************************************** P: ************ Altisource P.O. ************************************** www.Altisource.com

• Review fromMonica J

  Date: 06/21/2024

  They work with title companies that take your ******* money then just keep pushing out closing. Ridiculous especially when this is being paid cash in full. I will be telling everyone I know to spread the word to stop using Hubzu
  

  Hubzu

  Date: 06/27/2024

  June 27, 2024 Via Better Business Bureau Portal *********************** ************************ RE:Better Business Bureau Customer Review Dear **************, We received your review and immediately attempted to contact you to address your concerns with ************* Services. Unfortunately, we did not find any records with your name or email as a buyer and we did not hear back from you on our request for further information. On June 27th, I called you but you disconnected the call as soon as I identified myself and referenced your review. At this time, we dont have enough information to research your concern, should you wish to pursue this further, please contact our **************** for further assistance at ****************************************** Respectfully submitted,*********************** | ******** ****************, ****************************** *************************************** P: ************ Altisource www.Altisource.com

• Review fromJanet L

  Date: 02/09/2024

  I was the highest bidder way over the reserve price. Provided bank statements and LLC docs. I provided everything and I am a strong Buyer. I received an email several days later that my highest bid offer was declined. You cannot get in touch with anyone to answer why. Discrimination!!! Waste of my due diligence and time. Contacting attorney!
  

  Hubzu

  Date: 02/16/2024

  February 16, **** Via Better Business Bureau Portal ********************* *********************** RE:Better Business Bureau Customer Review Dear **************, We received your review and immediately researched your concerns. The reserve amount for this property was not made public so it was impossible for you to know if you had placed an offer over the reserve amount as stated on your review. Our research further indicates that your offer was not the highest nor the most beneficial to the seller, so it was not selected. There was nothing on record to indicate that you were discriminated against during the bidding process. The terms and conditions of the auction are posted on our website and they have been shared with you via email.Respectfully submitted,

• Review fromJose T

  Date: 07/08/2023

  Hubzu is Run like the mob. They Do not communicate well with customers. I was the highest bidder in 4 consecutive auctions but Hubzu declines my offer for no reason at all which makes me conclude that I am being discriminated against. I have filed a fraud case with the *** against Hubzu and their deceptive practices.

• Review fromNancy D

  Date: 06/27/2023

  While I appreciate everyones comments Hubzu is great if you follow the instructions. They take the nonsense out of the transaction. If you are not a seasoned buyer - Use a Realtor - even just for a second set of eyes on the documents so you don't miss any instructions and deadlines. If you are the highest bidder over the reserve amount the process is simple. The properties are listed to be sold at the price the seller agrees to as well.