About
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 11/1/1966
Years in Business: 96
Business Details
- BBB File Opened:
- 11/1/1966
- Business Started:
- 1/1/1929
- Business Incorporated:
- 5/10/1967
- Type of Entity:
- Corporation
- Alternate Names:
- Delta Air Line Sky Miles
- Delta Air Lines, Inc.
- Delta Air Cargo Shipping
- KLM Royal Dutch Airlines
- Klm Royal Dutch Airline Crg
- Central Baggage Service Corporate Customer Ca
- Delta Airlines Benefit Trusts
- Business Management:
- Ms. Patricia C. O' Regan
- Mr. Ed Bastian, CEO
- Mr. Christopher Moten
- Ms. Omekki Griggs
Additional Contact Information
- Principal Contacts
- Ms. Patricia C. O' Regan
- Ms. Omekki Griggs
- Customer Contacts
- Ms. Patricia C. O' Regan
- Fax numbers
- Other Fax: (404) 677-6238
- Additional Phone Numbers
- Other Phone: (404) 765-5000
- Other Phone: (800) 325-3999
- Other Phone: (404) 715-2600
- Other Phone: (800) 241-4141
- Other Phone: (800) 352-2746
- Other Phone: (404) 684-0350
- Other Phone: (888) 880-3412
- Other Phone: (404) 677-6225
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Business Categories
- Airlines
Latest Reviews
Ryann C
"I had a 6am flight departing from ******************* today. I arrived at the gate 15 minutes before departure and the delta *** stated she surrendered my seat." ... Read full review
Yamila D
"The worst airline the employee threatened me and my husband because we pay for first class seat and ask for our baggage to go on top of our seat and they started screaming to us and calling us names because we didnt want to put them other place the manager name is **** this man is horrible person I suffered a panic attack and no one care less they told me I was not going to be pable to travel ?" ... Read full review
Alisha P
"Delta has decided to roll out a new seat program travel experience basically a bunch of random upgrade options for seats. What are they doing trying to lose customers." ... Read full review
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.