About
Overview
Headquarters
MerchantE
1150 Sanctuary Pkwy STE 300
Alpharetta, GA 30009-4736
See Hours
| Monday | 9:00 AM - 5:00 PM |
|---|---|
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 6/18/2020
Years in Business: 20
Products and Services
Business Details
- BBB File Opened:
- 6/3/2016
- Business Started:
- 11/9/2004
- Business Incorporated:
- 11/9/2004
- Type of Entity:
- Corporation
- Business Management:
- Jasmine Williams
Additional Contact Information
- Principal Contacts
- Jasmine Williams
- Customer Contacts
- Jasmine Williams
- Additional Email Addresses
- Customer Service: Email this Business
Additional Information
- Payment methods
- MerchantE accepts Credit, Debit and other forms of payment.
- Business Categories
- Payment Processing Services, Financial Services, Credit Card Processing Services, Credit Card Equipment
Latest Reviews
Jackie B
"Horrible business. We've tried to cancel our account multiple times, they continue charging us a monthly fee even though we don't use them at all anymore." ... Read full review
Mary G
"Merchante has terrible service, they kept funds for over a week in Feb of 2023 before depositing them to our account, then we had customers who were charged twice by Merchante with no follow up by Merchante to either us when we asked for help, in that same month I never got deposit reports that matched what was deposited into our bank account while we spent hours on the phone trying to get help for our customers who were charged twice, we tried to return credit card machines several times and were not sent labels and once we did get labels and sent the machines back that Merchante continued to charge us and lost their tracking on the delivery, **************** told us that we were under contract for another six months when we tried to cancel but when questioned said that actually we were not under contract. They have cost us clients and business and many, many hours of employee time." ... Read full review
Michele B
"So disappointed in this company. 2 months ago they did some maintenance to their virtual terminal and its been a mess ever since." ... Read full review
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