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9XX Research, LLC

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromChristopher C

    Date: 09/20/2024

    Absolutely horrendous communication and terrible (non-existent) customer service. I purchased equipment from them and two months later I am still awaiting shipment with no communication. I have emailed their support almost a dozen times with no response. I received an initial message (written very informally) that said, "I'm traveling, I'll mail your stuff next week" and a **** pre-shipment notification two weeks later (with an error) and nothing since. They don't respond to emails, they don't communicate and they have my money and I have no equipment. At this point, this seems like a scam business that relies on being "cool" over actually providing anything for the money you spend. I would highly recommend staying away.

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