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Business Profile

Accountant

Select Management Resources

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Accountant.

Complaints

This profile includes complaints for Select Management Resources's headquarters and its corporate-owned locations. To view all corporate locations, see

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Select Management Resources has 11 locations, listed below.

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    Customer Complaints Summary

    • 32 total complaints in the last 3 years.
    • 4 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/11/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
       
      Complaint: 18196355

      I am rejecting this response because: ************ has abhorrent practices in violation of interstate commerce laws, committing several federal felonies while s******* its customers and when the customer doesnt lay off they call the police unnecessarily and lie to the police to dodge responsibility of having to pay the customer back. They kept my money for two years and made thousands of dollars off of money that they legally owed me. They cost me thousands of dollars after refusing to pay me what they owed me. Their employee, ****** out of *******, ** called the police and made a false report about the office in Hays, **. The employee in the **** office showed Corporal ***********************, without a warrant, my account without my permission. ************ is committing fraud and federal felonies with violations of interstate commerce. 
      Sincerely,

      *****************************

      Business Response

      Date: 11/03/2023

      An investigation proved the company committed no wrongdoing.  A check has been mailed to **********************.

      Business Response

      Date: 11/10/2023

      The company operates in strict compliance with state and federal laws, and again, committed no wrongdoing.  ********************** has received her check and the company considers her account closed and will assume the same with regards to this matter. 

    • Initial Complaint

      Date:09/16/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Unfortunately my car was repo after taking a title loan from Loanmax. I was sent a letter saying my car was sold and the amount that I was owed after paying all fees and penalties was ********. I called the number on the letter and was told it could take up to 180 days to send check out. Well i have called several times after the 180 days and gotten same response. We are behind and it hasnt been processed. No other explanation given and no supervisor available to talk to.

      Business Response

      Date: 10/02/2022

      Thank you for notifying the company of ************************ complaint.  An investigation proved the company has committed no wrongdoing.  *********** has mailed a check to *********************  Thank you for your assistance with this matter. 

    Select Management Resources is NOT a BBB Accredited Business.

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