Storage Units
Storage Rentals of AmericaHeadquarters
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Reviews
This profile includes reviews for Storage Rentals of America's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 485 Customer Reviews
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Review fromCory E
Date: 05/17/2025
***** was extreamly friendly and helpful! Even when we selected the wrong sized unit, she easily switched us to a new one without any issues. Thank you ***** for helping us with our storage needs!Storage Rentals of America
Date: 05/19/2025
****,
Thank you for sharing that our team was very helpful and that we were able to get the issue resolved. We love problem solving and delivering a 5 star experience to our tenants. We value your business and are humbled that you took the time to share the kind words for *****.
We hope that you have a wonderful week ahead.
The SROA Team
Review fromDon G
Date: 05/13/2025
Very easy to deal with. Friendly front office staff & competitive rates.Storage Rentals of America
Date: 05/14/2025
Don,
This is wonderful to read. We are glad that our team was able to deliver on our service promise and created a 5 star SROA experience for you. We value your business and hope that you have a wonderful Wednesday. Thank you for your kindness.
The SROA Team
Storage Rentals of America
Date: 05/22/2025
Don,
Were so happy to hear you got a great deal on your storage unit at Storage Rentals of America! Providing affordable storage solutions with excellent service is our top priority, and your feedback truly means a lot to us. If you ever need assistance in the future, dont hesitate to reach outwere here to help!
We greatly appreciate your 5 star review.
The SROA Team hopes that you're having a terrific Tuesday!Review fromDawn S
Date: 05/12/2025
Excellent customer service. Helped me from out-of-state make arrangements for storage of college items for the summer. Easy to find and gain access on moving day. Highly recommend!Storage Rentals of America
Date: 05/13/2025
****,
We are so happy to read that our team was able to deliver on our service promise of a 5 star experience. We will be excited to share your kind words of appreciation with them. We value your business and hope that you have a wonderful day ahead.
Thanks
The SROA Team
Storage Rentals of America
Date: 05/22/2025
****,
Were so glad to hear you had an excellent experience with our team! Delivering knowledgeable, friendly, and helpful service is a top priority at Storage Rentals of America, so its great to know we met that standard for you. We truly appreciate your kind words and are always here if you have any questions or need assistance in the future! We greatly appreciate your 5 star review.
The SROA Team hopes you have a weekend filled with fun and adventure!Review fromWyatt H
Date: 05/12/2025
I paid for my storage unit my belongings were missing, went through, damaged by water and overcharged after paying the bill regardless of my personal belongings that was no longer in the unit. I then paid to remove the remainder of my belongings from the unit to remove everything from unit after stating that even after I pay the additional 250 I wouldn't be able to remove items from my unit until the next day . Previously my lock was cut before they put my unit in aution status, and I was continuously contacted by the initial lady that I told previously about the situation multiple times stating that I would be continuously charged for the unit even after I paid the 250 and removed my items and left the door open. I should not be charged especially due to the fact that I didn't render the services I paid for.Storage Rentals of America
Date: 05/13/2025
*****,
We are slightly confused by your note, so we are engaging the property team to weigh in to help us out. We are not exactly sure why you are still showing as a tenant if you moved everything out. Once we have better information, I will be more than happy to have them reach out to you to hopefully close this matter out.
Our apologies and hope that we can resolve this quickly.
Thanks
The SROA Team
Storage Rentals of America
Date: 05/13/2025
Good day! We were able to partner with the store and this is the recount of what they shared.
This unit is not vacant. The tenant paid out of auction in February. He made a payment in March and called in for his gate code on 3/6/25. Per our walk thru's his unit has always had a tenant lock since he paid out of auction. When we cut his lock for auction this month, there were clothes and luggage in the unit.
The unit is scheduled for auction on 6/19/25. We have made attempts to call tenant, but he does not answer.Review fromLee Ehrhardt P
Date: 05/09/2025
Clean and secure. Great management staff.24 hour access with code. Security cameras. Climate controlled.Pest control. Perfect for anyone who cares about their items.Manager eager to accommodate and please!!!Storage Rentals of America
Date: 05/12/2025
******,
Thank you so much for your wonderful review! Were thrilled to hear that youve had such a positive experience with our clean, secure, and climate-controlled facility. Our team takes great pride in providing excellent customer service, and it's great to know our efforts to maintain 24-hour access, security measures, and pest control are appreciated. We'll be sure to share your kind words with the property manager theyll be so glad to hear your feedback! Thanks again for choosing Storage Rentals of America!
- The **** Team
Review fromJordyn W
Date: 05/09/2025
********* *** was phenomenal in getting me set up quickly and efficiently with my storage. Highly recommend!!Storage Rentals of America
Date: 05/12/2025
Jordyn,
Thank you for the fantastic review! Were so glad to hear that ********* provided you with quick and efficient service. Were lucky to have her on our team, and well be sure to pass along your kind words. Thank you for recommending us we truly appreciate your support!
- The **** Team
Storage Rentals of America
Date: 05/16/2025
Jordyn,
Were so glad we could help you find the perfect storage unit! Its great to hear that the team took the time to walk you through everything and that youre happy with the service. Welcome to the SROA Tenant Familywere excited to have you with us! Thank you for choosing Storage Rentals of America and for your awesome 5-star review. We really appreciate it!
The SROA Team hopes that you're having a terrific Tuesday!Review fromKaren K
Date: 05/09/2025
The local manager was especially helpful and courteous. The general call center put messages through in a timely manner when needed. The halls are clean and building repairs are tended to as needed although the driveway needs patches. The rent was reasonable and steady or with a moderate increase but then ballooned more than once, which became impossible. A five-star company except for these factors.Storage Rentals of America
Date: 05/12/2025
*****,
Thank you for taking the time to share your experience with us. Were glad to hear that our local manager was helpful and courteous, and that our call center team was able to assist you in a timely manner. We also appreciate your recognition of the cleanliness of our facility and our efforts to keep up with repairs.
We understand your concerns regarding the condition of the driveway and the rent increases. Your feedback is important to us, and well be sure to share it with our management team for review and consideration.
Thank you again for your thoughtful review and for being a valued customer.
- The **** Team
Review fromTequila C
Date: 05/06/2025
Great customer service! It was an easy process. For me it was my first time renting a storage. I dont really know much and I felt so overwhelmed but ** ***** made it so easy and made me feel so confident. The whole staff was nice but ** ***** went above and beyond to help me! I highly recommendStorage Rentals of America
Date: 05/08/2025
Thank you so much for your kind words! We're thrilled to hear that your first storage experience was a smooth one and that Ms. ***** was able to ease your worries and make the process feel comfortable and confident. Were proud to have such a caring team, and well be sure to pass along your appreciation to Ms. ***** and the rest of the staff. Thank you for choosing Storage Rentals of America and for the recommendationwere always here if you need anything!
- The **** Team
Review fromRobert H
Date: 05/04/2025
Fast, easy and clear account opening procedures. Unit is described accurately. Good value.Storage Rentals of America
Date: 05/06/2025
Were so happy to hear that our team made your rental process quick and hassle-free! Its wonderful to know they provided the excellent service we strive for.
Welcome to the **** Tenant Familywere truly grateful for your trust and excited to continue serving you.
Thank you for your kind words and 5-star reviewit means a lot to us!
- The **** Team
Review fromDenzel W
Date: 05/01/2025
To representative of your company was very courteous and respectful as well as informative .she helped me with just the right unit for my household merchandise .Storage Rentals of America
Date: 05/05/2025
******,
Thank you so much for letting us know that our team was helpful in assisting you with your storage questions. Delivering on our service promise is at the heart of our **** core values, and its something we truly cherish. Well be sure to pass along your kind words of appreciation to the teamthey love hearing when theyve created a 'wow' experience.
We truly appreciate your business, and we're humbled when our tenant family members take the time to share their 5-star **** experience.
- The **** Team
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