Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Smart Phone Software

Webwatcher

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Smart Phone Software.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromBuck J

    Date: 03/20/2025

    I paid for a year subscription on Thursday. The cost was $129.99. After multiple attempts at utilizing the software, it did not work. I immediately requested a refund within the hour. The company is refusing to give a refund and now are requiring remote access to my computer. Webwatcher is a scam. If you ****** them you will see that this company does this pretty often.
  • Review fromCharles K

    Date: 12/01/2024

    About the same as the other review. tried to use software, it didnt work. they charged me for both android and ois but they wont refund the android that i dont have. so you get billed for both. the emails drag you back and forth repeating everything you say. then they block your IP so you cant get into the website anymore. Complete **** company. do not use!
  • Review fromBrandi K

    Date: 10/08/2024

    Do not use them, number one they got it blocked so you can't leave a review, I signed up, there system made me pay twice, and charged me, and I couldn't get the system to work, and when I emailed for a complaint for a refund it says my email is no good, they will not refund 2 charges, I can't log in, and refuse to admit there program isn't downloaded. Even if I was wrong I paid twice, I immediately left messages they have voice mail, they will not even call me back, just a computer email telling me I agreeded, asking me to do other stuff, to suspend my service till later , we'll I never received setvice

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.