Reviews

Review Details

• Review fromBrooke N

  Date: 11/01/2022

  Would give zero stars if I could. Apparently if you ever cancel a subscription with this company, you are never allowed to join that program again. Maybe that should be noted somewhere so I dont waste my time signing up for the other programs that work along side the subscription thats apparently one and done. Shame on you for false advertisement about wanting to help people.
  

  Svelte Media, Inc.

  Date: 11/09/2022

  Thanks for reaching out to us. We are deeply sorry to hear that you had this bad experience. After looking into your account we see that you have canceled your subscription in July of last year. As you know we are always happy and willing to honor a refund request within our 60-day money-back guarantee period. In regards to not being able to repurchase again, I apologize for the misinformation given. We understand that sometimes you may have to pull back from programs but we are always here if you would like to purchase again.Id encourage you to reach out to our customer service team to make sure we get this resolved! Again, we are very sorry for the confusion this may have caused.I hope you accept this apology from all of us!

• Review fromKellie H

  Date: 10/17/2022

  I was charged 49 and a 67 I can not log in or find my stuff that i know it all set up if I have to spent hours trying to locate. I am done want my money refunded or I will report you.
  

  Svelte Media, Inc.

  Date: 10/27/2022

  Hey there! I am so sorry for the unexpected charges! The MetaBoost and One and Done programs both involve a one-time fee of $29. It looks like you also opted for the lifetime access of our Accelerated ************************ membership. This is something that is voluntary and had to be selected on the following page after you purchased One and Done or MetaBoost. We understand that in some cases a customer may miss that, but I apologize for any inconvenience this may have caused. I see that you have received a refund for both of the products that you purchased. We're always sad to see our customers go but when they have made their decision we always try to honor it! I hope you accept this apology from all of us!

• Review fromDonna D

  Date: 09/17/2022

  Ive been on metaboost connection for 2 months. The first week I lost 6 lbs but after the first week Ive been up n down the same 3 lbs. it says this way of eating is supposed to combat that problem but it hasnt worked for me at all. Im very disappointed. So dont do this way of eating if you want to lose weight because it doesnt work even doing everything they ask. Theres also not enough info on how to combine foods and how much to eat each day. I was told to repeat the 10 days till you lose all your weight but no info for after. Doesnt matter anyways cause I cant lose on it.
  

  Svelte Media, Inc.

  Date: 10/15/2022

  Hey there! I am so sorry to hear that you are not having the best experience. We are willing to help in any way that is possible and I'd encourage you to give our customer service team a call to make sure we can give you the support that you need! As well as more information on the program to better help you on this journey. If you are still not satisfied with the program, we are always willing to honor a refund request within our 60-day money-back guarantee period.

• Review fromRaphaela R

  Date: 09/16/2022

  I signed up this morning I was charged $61.16 ********** Dollars and $296.84 ********** dollars I got emails I had a quick look at the program decided it really was not for **** tried to cancel however I keep getting told I dont have an active subscription.I tried to call the US number given and was advised it had been disconnected.I have been in touch with my bank with the aim of getting my money back.
  

  Svelte Media, Inc.

  Date: 10/15/2022

  Hey there! I am so sorry for the confusion caused! The MetaBoost and One and Done programs both involve a one-time fee of $29. It looks like you also opted for the lifetime access of our Accelerated Body Transformation Club membership. This is something that is voluntary and had to be selected on the following page after you purchased One and Done or MetaBoost. We understand that in some cases a customer may miss that, but I apologize for any inconvenience this may have caused. I see that you have received a refund for the Accelerated Body Transformation Club membership that you purchased. We're always sad to see our customers go but when they have made their decision we always try to honor it! I hope you accept this apology from all of us!