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Business Profile

Credit and Debt Counseling

Debthelper.com

Reviews

Customer Review Ratings

4.95/5 stars

Average of 362 Customer Reviews

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Review Details

  • Review fromRich G

    Date: 01/09/2025

    We were rather confused on the requirements of a Reverse Mortgage, and just want to say how pleased we were having a representative like Alex help us through the documents. Dealing with elderly is not always easy... he answered and gave us guidance allowing us to make the right decision. Thank you Alex

    Debthelper.com

    Date: 01/10/2025

    We're so glad to read this. Thank you so much for letting us know **** was helpful. We're happy to help you get the information you need to help you make your informed decision!
  • Review fromS. L

    Date: 12/17/2024

    ******** *. provided a clear and thorough explanation of the required documents. He also went beyond by offering other resources and ideas for assistance.

    Debthelper.com

    Date: 12/18/2024

    Thank you for letting us know ******** provided a thorough explanation for your counseling session.
  • Review fromJoanne D

    Date: 12/13/2024

    I had a very productive session with Frances....she was very professional, extremely clear for my failed hearing, precise, great job of explaining reverse mortgages!!

    Debthelper.com

    Date: 12/16/2024

    Thank you. We are always happy to hear when our staff performs well.
  • Review fromRobert L

    Date: 12/10/2024

    In my session, the **** counselor was highly knowledgable, professional, and courteous.

    Debthelper.com

    Date: 12/12/2024

    THANK YOU FOR YOUR  5-STAR REVIEW!
  • Review fromGRACE S

    Date: 12/10/2024

    Was very knowledgeable and fast . Thankyou great job thankyou for helping us.

    Debthelper.com

    Date: 12/11/2024

    We're so gla to help! Thank you for your review.
  • Review fromRoberta B

    Date: 12/02/2024

    ***** the gentleman who went over my information for my **** loan was very thorough and extremely professional. He put me at ease and make sure I understood every aspect of my loan. I would highly recommend this gentleman for anyone who is interested in a HECM load or any other loan. I appreciate the fact that he was never condescending.

    Debthelper.com

    Date: 12/03/2024

    Thank you for letting us hear that ***** made you feel at ease during your HECM counseling session. We really, really appreciate your feedback.
  • Review fromJohn P

    Date: 11/21/2024

    **** did a great job explaining reverse mortgages. Very clear and precise review of the process and ongoing requirements.

    Debthelper.com

    Date: 11/25/2024

    Thanks for letting us and others know **** did a great job!
  • Review fromVash S

    Date: 11/15/2024

    I did my reverse mortgage counseling with Doug from Debt Helpers. He was very professional and friendly. Doug clarified quite a bit in the process of our phone meeting and answered all my questions. I would recommend Doug and Debthelpers.com to anyone.

    Debthelper.com

    Date: 11/19/2024

    Thank you for your  5 star review. We are happy **** was professional, friendly and answered all of your questions. Thank you for your recommendation.
  • Review fromLinda T

    Date: 11/11/2024

    We dealt with *******. It was a very easy process. He answered all our questions and helped us through it. Great experience!

    Debthelper.com

    Date: 11/13/2024

    Thank you for your 5 star review. We're glad you found the process easy and that all your questions were answered.
  • Review fromMarlena A

    Date: 11/07/2024

    I was embarrassed and feared being judged while having someone look over my credit history however this turned out to be a very good experience. I found the credit session informative and helpful. **** was both professional and knowledgeable he put everything on the table bit by bit and constituted an achievable plan that made me feel positive and less overwhelmed.

    Debthelper.com

    Date: 11/08/2024

    We LOVE LOVE removing the stigma associated with credit analysis. We have doctors check our health, mechanics check our autos, dentists check our teeth, nutritionists check our diet, accountants check our taxes, counselors check our mental health, then why not have credit counselors check our credit! It just makes sense! Thank you, thank you, thank you for sharing your experience. We couldn't be happier for you. We are here to help and we are glad to make your day more positive.

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