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Business Profile

Training Programs

EDB Academy LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Training Programs.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/18/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On March 11, 2024, my daughter, 24, used my debit card and my email address to purchase a program from this business without my consent. She tried to get a refund, but was denied. I stepped in and related via email that this was an unauthorized purchase. I never received a response. I am not sure what the services are that she purchased because she said she never received anything. I cancelled my debit card, but I would like a refund of the $434 that was on my account from this company.

  • Initial Complaint

    Date:11/29/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

     
    Complaint: 20922386

    I am rejecting this response because I have reached out to admins about questions I had with no answer. I attached screenshots directly showing a concern I had that was not addressed so I had to figure it out on my own. 

    I am also not the only one that has voiced my disapproval that the course is not a proper walkthrough to close that first deal. I attached a screenshot of that as well.

    I submitted several deals with no success with the admins. I attached proof of that as well.

    I'd like a full refund because I put in the work and no results with your course, but I have seen success with another. Thank you.


    Sincerely,

    ***************************

    Business Response

    Date: 12/04/2023

    Upon reviewing your course activity, it was observed only two logins occurred with the last one on 4/27/2023. I encourage you to explore EDB Academys FREE ************** where you will be reassured with our high student success rate that with your hard work and consistency this course is successful.Our Land Your First Deal FREE ******** page is a great resource to have questions answered by others who are closing deals consistently. We wish you the best in your real estate journey. 

  • Initial Complaint

    Date:11/15/2023

    Type:Sales and Advertising Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
     
    Complaint: 20874933

    I am rejecting this response because, I have not received any refund at any point. 

    Sincerely,

    *************************

    Business Response

    Date: 11/24/2023

    Hello,

    We are sorry that this customer wasn't able to have success like 100 of our other students did this year with the same course. We have several testimonials posted on the internet to back up this claim. We strive to provide a top notch course and experience for all of our customers, but also understand we wont please everyone. We have provided a refund and wish this person the best in their real estate journey. - *************************

    Customer Answer

    Date: 12/20/2023

     
    Complaint: 20874933

    I am rejecting this response because:

    This response was taken verbally by the BBB:

     

    At this time we have not received refund from the business. They have not resolved anything. 

    Sincerely,

    *************************

EDB Academy LLC is NOT a BBB Accredited Business.

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