Reviews

This profile includes reviews for Ideal Image's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Ideal Image has 152 locations, listed below.

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  Ideal Image

  1 N Dale Mabry Hwy STE 100A Tampa, FL 33609-2764

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  Ideal Image

  1550 N Green Valley Pkwy Ste 360 Henderson, NV 89074-7110

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  Ideal Image Laser Hair Removal of Augusta

  339 Furys Ferry Rd Ste 2 Martinez, GA 30907-3072

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  Ideal Image

  119 Fairfield Ave Unit 6 Bellevue, KY 41073-1184

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  Ideal Image

  4685 US Highway 17 Ste 2 Orange Park, FL 32003-4839

Review Details

• Review fromAhmed D

  Date: 05/20/2025

  Absolutely the worst business I've had contact with I give them no *********** scam! Don't go here, they only want your money! More than 3 years, I have been a valued customer of ******************** and have consistently appreciated the staff. However, I recently was told the rate increases for touchups and I already have a lifetime guarantee. When I signed the contract, I was told I would pay 90% of the original price. And now they recommend buying a new package for the same price. DISHONEST BUSINESS. BE AWARE and Absolutely go somewhere else. I talked to Milan clinic, and they seem very nice and honest and for sure not doing any more business with IDEAL IMMAGE plus I will hire an attorney. I would leave and not recommend it to anyone. Scammers and unethical. They'll sell you a service, then up charge you every chance they can

• Review fromBritney M

  Date: 05/13/2025

  Touch up prices went up drastically. They fluctuate all the time but never like this . I emailed the company last week and have heard nothing back. Poorly ran business with poor communication to customers. Also I have been getting laser hair removal for 5 years and still don’t have great results. Starting to think it is a scam business.
  

  Ideal Image

  Date: 05/15/2025

   We apologize for any confusion. We are committed to providing the highest quality services and remain steadfast in our contractual commitment. Please reach out to your local clinic directly or our support team at ******************************************** so that we can resolve these concerns promptly.

• Review fromSharon E

  Date: 05/13/2025

  I have the same complaint about feeling like my contract was not withheld. I went for a touch up today on 3 areas, after confirming on the phone a couple weeks ago when I made my appointment that it is $30 per area as I paid extra for in my original contract for LIFETIME GUARANTEE . Upon arrival today I am told that the prices have quadrupled. I was shocked & upset. I was already there, they knew they had me. Luckily the nurse practitioner was kind & sympathetic & said she will talk to the front desk. When I checked out they did end up giving me the pricing I was told on the phone, which I appreciate, but said it will be increased next time. I said I dont understand why if I signed a contract & she looked annoyed & just said prices are subject to change There was no discussion. I understand prices are going up everywhere but 400% & after signing a contract. This is bad business. I was going to get a quote while I was there for my legs, but I cant trust them & would rather give my money to their competitors if this is how they treat their loyal clients.

  Ideal Image

  Date: 05/15/2025

   We apologize for any confusion. We are committed to providing the highest quality services and remain steadfast in our contractual commitment. Please reach out to your local clinic directly or our support team at ******************************************** so that we can resolve these concerns promptly.

• Review fromKelly T.

  Date: 05/13/2025

  Do not go to Woodbury ideal image!!!! Upsold me a package for touch ups for life.. Drove 2 hours from Wisconsin only to be told I needed to pay $167.00. What!!!?? Honestly.. if it was done right in the first place you shouldn’t need touch ups!!! Especially when my package was over $1800.00. Not a happy customer. Poor communication.
  

  Ideal Image

  Date: 05/15/2025

   We apologize for any confusion. We are committed to providing the highest quality services and remain steadfast in our contractual commitment. Please reach out to your local clinic directly or our support team at ******************************************** so that we can resolve these concerns promptly.

• Review fromCatherine J

  Date: 05/10/2025

  Dont believe the hype about ideal image laser hair removal Clinics. When I first signed up with them, they told me that any touchups I need would be $50 so when I called to set up my appointment to get a touchup they told me it was $70 so I had an appointment today at 3 PM so I get a call this morning telling me that the price went up to $269 further touchupsthat is not what I was told when I first started getting my treatments. So dont believe the hype when they tell you that their prices dont go up it will remain the same. I am very disappointed with this company.

  Ideal Image

  Date: 05/12/2025

  Thank you for your review. We will have someone contact you to address your concerns. Please allow 3-5 business days to receive a call

• Review fromTiarra M

  Date: 05/09/2025

  She absolutely burned me with the laser and failed to use the ice pack after. In overcharge me with my lifetime membership and I have pictures to prove it she only cared about the money and getting new services

  Ideal Image

  Date: 05/12/2025

  Thank you for your review. We will have someone contact you to address your concerns. Please allow 3-5 business days to receive a call

• Review fromCassaundra K

  Date: 05/08/2025

  I called for information for a chemical peel.After I was upsold to a laser procedure, I was asked for my card, thinking it was to be checked ,like ***** businesses do, the man was pushy and I got reailroaded into paying for a procedure without a consultation.Upon asking my *** who.told me that I should never consider that after having a melanoma removed, and who questioned what kind of ** would sell me that without even asking my history, I called the clinic.They want me to get a note from my **.Any of them know a melanoma should not have laser treatment.I should not have to pay a **'s visit and get a document that I have to pay for, for a procedure I never had and they should never have charged me for.Ethically deficient, more like a used car sales lot than an upscale esthetic ******** more about money than about you or your wellbeing, never mind how you look.

  Ideal Image

  Date: 05/12/2025

  Thank you for your review. We will have someone contact you to address your concerns. Please allow 3-5 business days to receive a call

• Review fromChantell M

  Date: 05/08/2025

  I couldn't delete my last review so I'm writing a positive one. Corporate called me and apologized for the confusion, and honored my touchup old prices from my contract. If you have any questions, call Corporate and they will help you in the best of their ability

• Review fromComfort C

  Date: 05/07/2025

  I was good with them until touch up price quadrupled! I had lifetime treatments. And there was no notice to clients which is very disappointing. They wont be getting my money. Going to their competitor.

  Ideal Image

  Date: 05/09/2025

  We apologize for any confusion. We are committed to providing the highest quality services and remain steadfast in our contractual commitment. Please reach out to our support team at ******************************************** so that we can resolve these concerns promptly.

• Review fromJeanne B

  Date: 05/07/2025

  This business lies started billing me without me started the service. Take over 1 k from me for nothing damage my credit and left me with headaches. I have Cancer i informed my concern about them giving me stress send them the letter from my Doctor. De Andre one of the manager of Buckhead idea image office. After reviewing the letter she said that she is going to take care of it but nothing has changed yet.
  
  
  
  
  

  Ideal Image

  Date: 05/09/2025

  A refund was provided to the lender in March for treatments unused. Any balance now owed is a conversation between you and the lender.  We have resolved this issue