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Business Profile

Storage Units

Advanced Moving & Storage Inc

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromAlex S

    Date: 01/19/2024

    Promises and explanations provided by sales team do not reflect reality. Especially so in regard to insurance and delivery time frame.Inexperienced crew was handling packaging (one person was 1st day on the job, never to have done this before). As a result, some items were damaged, some items were missed and most critical of all: lost hardware prevented correct assembly post-delivery. Unidentified spare parts left behind make us wonder how safe are we using this furniture or should we replace it Some items were lost, while a wrong item got delivered to us.Two ladders, which were missing, were later discovered in the warehouse, but for the last three months the company has not provided a workable solution.Communication with the company is painful at best and frequently emails and calls go unanswered. The submitted claims (except one) statuses were never provided to us.

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