Reviews
Customer Review Ratings
Average of 1 Customer Review
Want to share your experience?
Leave a ReviewReview Details
Review fromjim s.
Date: 06/24/2022
We were in **** help of needing two showers that were just "completed" by our previous contractor from h*** replaced asap, both showers were unusable. We had to shower at our neighbor's place. I called db Home Improvements talked with the owner ***** he sent over his project manager **** to look at the project. I meet with **** a day or two later, he came to our condo and saw our blight. He gave me a estimate for both showers which was great pricing. I signed a contract that day. He said will try and get you in at least one shower as fast as he can. **** and his team started right away tearing out the two unusable showers down to the studs. They came everyday till I had one shower up and running and it wasn't that long after the second was done. I now have two wonder showers. I couldn't be more pleased. I also needed a electrician and told ****, he recommended a licensed electrician. The contractor from h*** had screwed that up too. So the owner ***** called for a meeting at my place with the electrician and his project manager **** to go over everything because he was so concerned for us and our safety. So our new kitchen cabinets and backsplash all had to be removed. ****** team did a great job, caring for our new cabinets and replacing our backsplash. I would say something to ****, he would say we do it this way because *********************** wants nothing but excellence. I guess after years in the trade you learn to do things the right way. I know the next time I need work done I'll call ***** at db Home Improvement and recommend them to my neighbors and friends.
DB Home Improvements
Date: 06/24/2022
***, thanks for taking the time to write a review. We are used to hearing praises from our customers, so taking the time to publish those words has a special place in our thoughts. In all of my years of going behind sub-par contractors, this contractor takes the cake. The showers and kitchen negligence happen all too frequently. This contractor destroying your electrical system is terrifying. Removing and replacing your new kitchen is terrible. The entire ordeal is heartbreaking. I am also having a hard time wrapping my head around the fact that this happened with a full showroom-store contractor. I am glad you are pleased with the outcome. I'm glad you and your wife (and I) can move on knowing you have peace while now enjoying your beautiful home.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.