Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Cremation

Neptune Society

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cremation.

Reviews

This profile includes reviews for Neptune Society's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Neptune Society has 75 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Neptune Society

      100 NW 70th Ave STE 200 Plantation, FL 33317-2901

    • Neptune Society

      4173 State St Santa Barbara, CA 93110-1817

    • Neptune Society

      1831 Peachtree Rd NE Ste B Atlanta, GA 30309-1579

    • Neptune Society

      911 W Anderson Ln STE 111 Austin, TX 78757-1553

    • Neptune Society

      7560 Wayzata Blvd Golden Valley, MN 55426-1622

    Customer Review Ratings

    4.18/5 stars

    Average of 193 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromKay K

      Date: 01/23/2025

      The staff was very kind. I'm so grateful my dad had everything taken care of for me
    • Review fromTim H

      Date: 11/07/2024

      Slow, incorrect death certificate issued, agent sent correction to state of **, was surprised to learn that I needed a correct copy of this document. They are poor at core competencies.
    • Review fromErika H

      Date: 11/01/2024

      Their refund policy is BS! They try to keep your money when you cancel.
    • Review fromMelissa V

      Date: 10/02/2024

      During a difficult time, the staff was always kind and helpful, especially Shante, who assisted and guided me through the process and always answered questions and had patience for the sad time I was experiencing.
    • Review fromNanci N

      Date: 10/01/2024

      Very pleased with the service we received. **** was very informative, helpful and kind during a time that could have been completely chaotic and confusing.
    • Review fromNancy F

      Date: 09/29/2024

      My mother had prearranged your services. When she passed, your service was very kind, quick, and efficient. The funeral director was very caring and answered all of our questions. Neptune Society made a difficult situation and little bit easier. Thank you for your compassion.
    • Review fromMaureen K

      Date: 09/28/2024

      Ramon V. is a caring individual who answered all of my questions and helped me through the process of interning my husband. My husband and I had prearranged our final burial arrangements years ago through Neptune and I am so glad we did. Ramon helped reduce the stress at this time, making arrangements for internment seamless for me. My sincerest thanks.
    • Review fromBernice B

      Date: 09/28/2024

      We can't thank the professional and kind approach the staff at Neptune provided. They were considerate and took extra care and time to make sure the needed details were attended to.
    • Review fromJerral J

      Date: 09/25/2024

      Excellent, see the **** Review, I will us Neptune for my final arrangements.
    • Review fromTeresa P

      Date: 09/18/2024

      Our family wants to thank the Neptune Society in Bellingham for their caring staff during the loss of our mother (my mother-in-law). The administrative staff was kind as well as the Funeral Director, Lori Banes, she helped in what normally would be a difficult process, with her compassion. We are thankful our mother thought ahead of time to plan her wishes.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.