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Business Profile

Cremation

Neptune Cremation Services

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cremation.

Reviews

This profile includes reviews for Neptune Cremation Services's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Neptune Cremation Services has 19 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Neptune Cremation Services

      100 NW 70th Ave STE 200 Plantation, FL 33317-2901

    • Neptune Cremation Services

      4100 Jonestown Rd Harrisburg, PA 17109-2213

    • Neptune Cremation Services

      490 Grand Ave Ste 215 Oakland, CA 94610-5058

    • Neptune Cremation Services

      5213 Garfield Ave Sacramento, CA 95841-3101

    • Neptune Cremation Services

      975 Diablo Ave Ste 104 Novato, CA 94947-7323

    Customer Review Ratings

    1.67

    Average of 6 Customer Reviews

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    Review Details

    • Brenda P

      Date: 11/14/2024

      My father purchased a pre-paid cremation from this company 29 years ago, for the going price at the time. They took his money and now 2024 they will not honor the contract between my father and them. They wish to return the original money amount they've been sitting on for 29 years and they think this is fair??? How have they remained to remain business? If I could give them NO stars I would!

    • Kevin H

      Date: 10/31/2024

      One star is too generous. Our father passed away peacefully at home at the age of 80 from stage 4 cancer. My parents had selected the Cremation Society of Virginia to cremate him so he could be peacefully laid to rest. 3 weeks later he still has not been properly cremated and we cant get anyone to address the problem. Its unclear who is accountable and we cant believe they would treat a heartbroken family and distraught widow this way. They are truly a bad company.

    • Judy W

      Date: 03/13/2024

      Very please with the process of making our final arrangements. It was explained so well and no hard sell pitches. Very thoughtful and knowing that our children will not have to make any decisions as everything is all taking care of. All your love one has to do is call the number on the card given them and everything is taking care of. I would highly recommend this company..

    • Paul R

      Date: 02/26/2024

      My mother passed on 12/09/2023. We did not receive her urn until 02/21/2024! And numerous emails and calls with no response & or call backs. The only efficient acts was the collection of my ************ mothers body. Everything after that was a ****** in frustration. Im still waiting for my promised pitiful refund.

    • Vincent and Patti-Lynn F

      Date: 10/16/2023

      3 weeks ago, Neptune posted on there website that my husband passed away. Because of THERE mistake, he lost his pension, life insurance, medical. BY THE WAY, I, HIS WIFE WAS BEING INVESTIATED BY THE STATE OF ILLINOIS FOR *****!!! BECAUSE OF THERE MISTAKE, WE HAVE BEEN THROUGH HELL TO PROVE HE IS STLL ALIVE!!!! JUST, we're sorry is NOT ENOUGH!!! They should be paying us for LOST WAGES!!!

    • Teresa L

      Date: 01/13/2023

      My son died in April 2019 and I have still not received my sons remains despite over 20 requests and numerous reassurances from the ********* ** location. Thats 3.5 years of being lied to. DO NOT do business with this company.

    Neptune Cremation Services is NOT a BBB Accredited Business.

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