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Business Profile

Dock Builders

Dolphin Docks, LLC

This business is NOT BBB Accredited.

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Review Details

  • Review fromAndrew S

    Date: 05/20/2025

    I'd like to share any honest experience with Dolphin Docks, it's not good. I should have realized when my neighbor said be prepared to have an open checkbook, it struck me as odd. I got several quotes and decided to go with Dolphin docks based on neighbor recommendations. One of the owners showed up to review the work, my sea wall had broken into 4 pieces so my back yard was about to slide into the canal and the sidewalk on the side of my canal had dropped by almost 2 feet in a very short period of time. In my discussions with the owner, it was clear that they were replacing the cement wall abutting the sea wall that had BROKEN into 4 PIECES and going to repair the side walk and the sea wall. They only accept checks, this was never mentioned once by the owners until after they had showed up to work. Once they showed up and started working, it was informed to me that the quote of $38,000 did not include them actually fixing the wall that was broken into 4 pieces or fixing the stairs and original area that I showed them. The owner conveniently left this off his original invoice. The open check book comment from my neighbor suddenly came into perspective. They have left debris in my back yard, they have left a wall that has shoddy work with bowing pieces of wood on it and they have left 2 floating platforms that they originally unmoored in my canal without being reattached.According to the owner, now that they have been paid in full, their work is 100% complete. I'm now stuck having paid $62,000 for a yard with debris, a wall that isn't fully complete and having to figure out how to remoor floating docks and come up with likely another $6,000 that these guys just ripped me off for.When they send you an invoice, be aware, they intentionally left things off so they could up charge you. Their actual employees were great. It's the owners of the company that have no moral qualm in s******* you. Consider yourself warned.

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