Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Air Conditioning Contractors

Cool Breeze Heat and Air LLC

Reviews

Customer Review Ratings

5/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromKerri D.

    Date: 03/20/2024

    ************************** and ***** saved our day yet again! I contacted Cool Breeze on Saturday morning because my AC had stopped running. We spoke with ******* around noon on Saturday and asked for help and ***** knocked on our door approximately 25 minutes later to fix our AC. In less than an hour he had us up and running. ***** for us a completely different part decided to break on Sunday (older unit) and ******* had ***** return on Monday morning and fix the 2nd issue. The communication throughout the whole process was phenomenal. They answered calls and texts all weekend. ***** was friendly, educated and professional explaining and showing us what needed to be fixed and the finished result. Typically, an emergency AC fix on a weekend would result in outrageous costs just for showing up but we did not experience this with Cool Breeze. Im not sure how long the BBB allows reviews to be but I could go on and on about all the 5 star aspects of my experience with this company but instead Ill end with this. If you are looking for a real family owned company to come fix your heating and cooling system, give you a fair price, a friendly attitude and get the job done quickly and efficiently I suggest you call Cool Breeze. This is my 2nd time using them over the past few years and impressed in an UNDERSTATEMENT! Thank you so much to all. The Bytner family thanks you and ****, our extra hairy, always hot German Shepherd especially thanks you! :)

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.