Reviews

Review Details

• Review fromMichelle C

  Date: 05/02/2024

  Started the process, finished the application then couldn't get to the training that was supposed to be included. The only training I found would cost another $99.00. I tried calling them and it literally told me they were out to lunch and to call back. I have sent 2 emails requesting a refund.Have not heard back yet. Not impressed, and I don't recommend this company.

  Notaries.com Inc

  Date: 05/03/2024

  Hi ********, Our cost does not include the education course because the state also offers a course on their website. You were given the option to add it to your purchase for $19 during registration, however. In addition, we are on EST and our phones are off from 12-1 pm. We require a refund request form to be completed for our refund department processing and as of this writing, we have not received one from you. You will receive a full refund when we have the request. One was emailed to you yesterday and it is on our website under the Terms and Conditions tab. We would still love to help you with this process and apologize for the frustration it has caused you.

• Review fromCarolyn Barr B

  Date: 03/17/2024

  Received us mail from this company. Signed with them and they took $55.00 out of my bank account. Attempted to sign in to initiate the training and couldn't. The company said I didn't complete registration. I told them I did because they took my money and I have a client #. After several emails, I asked for a refund as I was not comfortable dealing with them. I was told to complete a refund request but that there would be a $50.00 service fee (which means I would only receive $5.00 back). This company did absolutely nothing to warrant keeping any of my money. My opinion - scam operation. Stay clear of them.

  Notaries.com Inc

  Date: 03/18/2024

  Hi *******,I do apologize that you did not receive any instructions when you made your purchase on 2/15. We have since rectified this issue and you have received a full refund.

• Review fromSheri Z

  Date: 02/26/2024

  Very difficult to get renewal completed. Very slow to respond or notify me of next steps regardless of how many emails I sent or phone calls I made to them. They shredded my application causing me to start the process from the beginning and delaying my renewal. Would not recommend.

  Notaries.com Inc

  Date: 02/27/2024

  Hi *****,I apologize for your experience. Your refund has been issued in full. It is unfortunate that the state has required all of these new steps for new and renewal commissions causing all kinds of frustration for the ** residents as well as bonding agencies like us!

• Review fromLolo S

  Date: 03/17/2023

  I asked a question about the package and immediately got a response.Very helpful..thank you to Sarah ***.

  Notaries.com Inc

  Date: 03/17/2023

  Thank you for the kind review.

• Review fromHolly L

  Date: 02/09/2023

  Treated very well. Shipped my supplies quickly. I would recommend them to everyone.

  Notaries.com Inc

  Date: 02/14/2023

  Thank you for your kind words.

• Review fromLarry W

  Date: 01/22/2023

  Kara at Huckleberry was great. Anytime I had a question she had an answer

  Notaries.com Inc

  Date: 02/14/2023

  Thank you for the great review on Kara. She is a top performer.

• Review fromMichele S.

  Date: 11/23/2022

  I ordered a notary Bond on November 8th immediately canceled it within the hour. I was told refunds were given on the 15 th. I had to write back today which was the 23rd of November to inquire about my refund. When I did the service representative named Melanie stated it had been overlooked but that they had not charged me service fees. I am offended that this woman acted like she was doing me a favor by refunding me my money for a service I did not receive. Why would she even mention service fees? This place is a rip off and I would never use their service.

  Notaries.com Inc

  Date: 11/23/2022

  Your full refund was issued 11/23/2022.

  Michele S.

  Date: 11/29/2022

  The refund was not initiated until my phone call. If I had not called to find out where my money was I never would have gotten it back. There wasn't even an apology, just a comment about how I wouldn't be further charged for a service I never received. POOR SERVICE AND CUSTOMER SERVICE. Also, the response above is unsatisfactory. The proper response is an apology not indignation.