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Business Profile

Overstock Merchandise

Overstock Mattress & More

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromMike B

    Date: 10/25/2023

    Run away from this place! They took advantage of my relative. Damaged furniture was delivered and only 2 of 6 chairs delivered. BR furniture was painted prior to delivery with flat interior wall latex paint- Horrible idea and unusable furniture. They took his $2000 for the furniture and prior to delivery. Totally unsatisfied with everything delivered and asked for refund. When called for an explanation of where the chairs and table are and ask for refund - Very rude person hangs up on the client and then blocks the numbers so you can not call back. Same thing happen to me when I tried to help today. Hung up on me twice and blocked my number. Great approach to customer service. They are not reputable and do not stand behind anything they sell or deliver. He keeps quoting - all sales final. Hard to believe that can be an excuse if you dont see the product until it is delivery. We will be having the attorney file the appropriated paperwork and taking them to the mat to have them stopped and closed down. Reporting to state agencies and local media to protect others. They are taking advantage of people in need with disabilities! They dont care as long as they book a sale and get the cash. Awful furniture and Awful people.They now are holding the furniture hostage that was not delivered because we said we were turning them in to the state and credit card company. They are 100% paid, but will not deliver the c*** furniture that he does not want to keep. Unconscionable and deceptive acts and practices were clearly made by this company and ******* has laws in place to protect residence from these types of sham companies and practices.

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