Reviews

This profile includes reviews for Integrity Heat & Air LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Integrity Heat & Air LLC has 4 locations, listed below.

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  Integrity Heat & Air LLC

  null Oneco, FL 34264

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  Integrity Heat & Air LLC

  PO Box 2123 Oneco, FL 34264-2123

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  Integrity Heat & Air LLC

  2901 Pelham Rd N STE A Saint Petersburg, FL 33710-2849

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  Integrity Heat & Air LLC

  12815 Kite Dr Bradenton, FL 34212-2968

Review Details

• Review fromBlaise C

  Date: 01/28/2025

  Bought my house in *************, heater, heating AC unit quit running. Went out to unit had warranty Integrity stickers attached so I called. Technician came out at 4.30 p.m, checked unit said my board was out, then proceeded to explain to me that my 4 year old unit was very undependable and he could sell me a new one for close to ******** dollars or fix this one. I told him to fix this one he said it would be ******* dollars and take 5 to 7 business days to get the parts. He said he would expedite the parts though because my 92 year old mother lives with me. He said he really does it for all his customers. He would need ****** dollars up front without thinking, I let him put it on my credit card. This was on a Friday over the weekend started thinking that 1700 dollars was a lot for labor because the parts were under warranty. Tuesday went to my sisters house to see my mother because I had to relocate her there due to no heat in my house and the cold weather. While there she had some friends over and they all were asking me why I was paying that much to get my unit fixed. They all knew I was new to the area and I should call this other company. I made various calls to Integrity asking to speak to a manager or supervisor to check on the parts and find out why it was costing me so much. Not receiving and response I called this other company they were out in two hours fixed my unit and the bill came out to be ****** dollars happy I listened to my sister and her friends!!! My complaint with Integrity is as follows:1) They gave me wrong information on what was wrong with my unit 2) They were tring to sell me a whole new unit 3) They told me they expedite parts for all their customers whether are Senior citizens or not 4) The cost they quoted me and the fact they had to charge me half up front 5) Lastly no manager or supervisor ever reached out to me after several phone calls to them.

• Review fromJohn H

  Date: 09/27/2022

  BUYER BEWARE: This company left my 2 year old AC in pieces along with their personal food waste laying around. They said I was rude because after thanking them 3 times for coming out, they proceeded to text me I was a, "Jerk Off..., *******" and accused me of being rude because I asked them if they knowingly sold me a junk unit after telling me they regularly have to replace the blowers after a couple of years on the same unit they sold me 2 years ago. He did not like that I confronted him on it and so they left me high and dry with a hurricane coming in 2 days and denying the warranty I was supposed to have on the part. Be very wide eyed if you choose to do business with them. I assume they knowingly sold me a unit that breaks; since that is exactly what they told me and exactly what precipitated them abandoning me. I have the text messages as well. I was even talking to one of the employees about his unfortunate luck with his ex-wife who stole his liveaboard Catalina sailboat. I actually felt for these guys until they left us like this. Very bizarre.