We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Packing Service

Your Contract Needs

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Packing Service.

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Brigette H

    Date: 11/04/2024

    I had a terrible experience with Your Contact Needs and would not recommend their services. They were three hours late, and only one mover arrived when I was promised two. My boyfriend and I had to assist the mover with heavy lifting, which we hadn’t anticipated or signed up for. Additionally, payment was a confusing and unprofessional process. I thought that Your Contact Needs would invoice me directly, but at the end of the move, the mover asked for payment on-site. We called the company together, and while I was trying to discuss a discount (since we ended up moving most of our things ourselves due to the delay and lack of help), the representative hung up on us. Overall, this company was unreliable and unprofessional. I paid for moving help but ended up doing much of the work myself. If you're considering this company, I’d recommend looking elsewhere.




  • Susan H

    Date: 09/24/2024

    Gave them my cc info yesterday for the deposit. Today it was used by someone in Rehobeth, MD. Thank goodness my cc company flagged it as fraud. Luckily I have time to find someone else.




  • Christine T.

    Date: 07/31/2024

    Do not use the company Your Contract Needs. I hired them for a move and gave them a deposit. My move involved 3 drop off locations, which required a great deal of logistics in planning for myself and the 3 families who were receiving my boxes. The movers were a no show. They were supposed to be at my house at 10 am. I contacted Your Contract Needs, and they informed me that they could not reach the mover, and that we would have to reschedule. I told them I needed to move today to ensure my belongings were out of the house for my closing date. Your Contract Needs called me back and said they found a mover and he would be calling me soon. At 11:30 am the new mover contacts me, quotes me a price 3x the price of Your Contract Needs and states that the deposit doesn't apply. We negotiate the price down, and he says he is on his way. Your Contract Needs calls and states they found a mover. I said, "I know, he is on his way." Your Contract Needs is confused and tells me I should not be talking to anyone but them. I said "you gave this guy my phone number. He called me." I am now furious. The new guy shows up at 3 pm and moves me at the higher rate. I contact Your Contract Needs and tell them I need to be compensated for this fiasco. They tell me I shouldn't have been so gullible, and they will only give me my deposit back. I told them I don't need the deposit back because I already stopped payment on it. Moving is stressful in of itself. For a company to bait and switch during this stressful event then gaslight their clients is unethical. Your Contract Needs needs to be held accountable!!! DO NOT USE THEM!!!

Your Contract Needs is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.