Health Products
Max Health IncInformation and Alerts
Alert Details
This business has 1 alert.
Ad Review
According to information in BBB files, the business is using fake celebrity endorsements in its advertising, specifically Lisa Laflamme, David Suzuki and Facebook. BBB's Code of Advertising indicates that advertising which uses testimonials or endorsements is misleading if they are not genuine and do not represent the current opinion of the endorser (Section 30, Testimonials and Endorsements).
On July 7, 2014, BBB asked Max Health,Inc. to substantiate claims that appear in its online advertising, including:
1. Medical claims made involving the results of taking each of the products listed on your website.
2. Which of your products are FDA approved, and which are not?
BBB requested the business substantiate the claims per standards outlined in BBB's Code of Advertising (Section 34, Claimed Results). Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data. Advertisers should be prepared to substantiate such claims.
As of this date the business has not respond to BBB's request for substantiation.
Important Information
Additional Info
BBB files indicate that this business has a pattern of complaints concerning: unclear cancellation terms regarding the free trial offer and continued billing without customers knowledge. On July 7, 2014, the BBB sent a request to the business to address this pattern and what actions the business has taken to help eliminate the causes of complaints.
As of today's date BBB has not received a response from the business.
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