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Business Profile

Optical Goods

For Eyes Optical Company of Coconut Grove, Inc.

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for For Eyes Optical Company of Coconut Grove, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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For Eyes Optical Company of Coconut Grove, Inc. has 37 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromSue J

      Date: 05/23/2024

      I ordered two glasses for my son at For Eyes, ***************************, MD. The sales lady was pleasant but totally clueless how to place the order. I had to call my insurance company, they talked her through the process but yet she could not grasp the process. It was a long, long wait. However, we stayed patient till the end. I was told to call in three weeks. I called on the status of the glasses. A male, ***, picked up the phone and said it take three weeks and to wait for a text or email. I asked to verify if my records indicate a text message, which I prefer. He asked me for the last name, which I gave, he repeated and spelt it out. I said yes. He asked again is that your last name. I said yes. He then asked what is your last name. I said I just gave it to you and you spelt it out. He got annoyed. He said thank you and hung up the phone.I called back. He said he is the manager and that this was a franchise and he does not want my business. He will refund my money. Just like that!!! I asked him if this is how he treats his customers. He just hung up.I called again and asked for the owner. He said he is the owner. And hung up. Any advice please. My son needs his glasses. We spent so much time choosing them. I'm not sure if the refund is processed or not. PLEASE DON'T GO TO THIS STORE. YOU WILL BE SORRY AT SOME POINT.
    • Review fromVelichka Z

      Date: 12/26/2022

      I am totally disappointed after my two visits in the store in ******,**.The first was January,2021, and the second started two months ago. Both of them cost me around $850 + $ thet from my insurance. Until today I still do not have glasses that I can use.

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