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Business Profile

Timeshare Resale and Rental Marketing

Club Melia

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Timeshare Resale and Rental Marketing.

About

Business Details

BBB File Opened:
1/28/2014
Alternate Names:
Club Meliá by Meliá Hotels International
Business Management:
Diana Feliz
Diana Santana, Member Services Representative

Additional Contact Information

Principal Contacts
Diana Feliz
Customer Contacts
Carol López-Calleja
Diana Feliz
Diana Santana, Member Services Representative
Additional Phone Numbers
Other Phone: (888) 576-8626

Additional Information

Latest Reviews

  • Timothy H

    "Club Melia has not been able to transfer our yearly week over to *** for nearly a month now. They say "we are having a problem with our platform and as soon as we get it fixed we will transfer your week"." ... Read full review

  • Ashley M

    "I am extremely disappointed in Club Melia's treatment of my family, as it has left us feeling frustrated and neglected. The high monthly payments and yearly maintenance fees have become overwhelming and unmanageable for us, especially during the ongoing challenges of the pandemic." ... Read full review

  • Jorge T

    "My wife and I have spent >15K for Melia as the sales rep sold us a quality product that has not even come close to what we agreed to. **************** is terrible, the options/points are inflated and its cheaper for us to book ourselves." ... Read full review

View all Reviews

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