Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

Support Pets, LLC helps qualified dog and cat owners across the country take the necessary steps to have local licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.

BBB Accredited Since: 9/15/2020

Years in Business: 6

Products and Services

Support Pets is a leader in connecting pet owners with licensed medical professionals across the U.S. to legally certify pets as Emotional Support Animals. Our commitment to enhancing pet-owner well-being is recognized by the BBB.

Photos and Videos

  • image description not provided by submitter

Business Details

BBB File Opened:
2/27/2020
Business Started:
12/27/2018
Business Incorporated:
12/27/2018
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Nicole Hedmark, Director

Additional Contact Information

Principal Contacts
Mr. Andrew Lermsider, CEO
Customer Contacts
Mr. Andrew Lermsider, CEO
Nicole Hedmark, Director
Additional Email Addresses
Primary: Email this Business
Complaint: Email this Business
Inquiry: Email this Business
Sales: Email this Business
Technical Support: Email this Business

Additional Information

Payment methods
American Express, MasterCard
Refund and Exchange Policy
We're always here to help with landlord forms, product exchanges, refunds & more. You can contact us 7 days a week at [email protected] - Include full name and ESA# For instant answers visit: http://supportpets.com/help-center
Business Categories
Pet Services, Service Animals

Latest Reviews

  • Madison H

    "Very efficient and affordable. Definitely plan to recommend this website."

  • Lorraine O

    "Haven't received my Genius tag or ID card yet. Overall so far it's been a good experience."

  • Mary S

    "Very quick and responses with services and having the peace of mind for having pets "fur babies" protected and secure so we can go anywhere!"

View all Reviews

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.