Cruises
Norwegian Cruise LineHeadquarters
About
About This Business
Years in Business: 21
Business Details
- BBB File Opened:
- 2/2/1999
- Business Started:
- 12/16/2003
- Business Incorporated:
- 1/13/1972
- Type of Entity:
- Corporation
- Alternate Names:
- NCL, LTD A Bahama Company
- Norwegian Caribbean Lines, Inc.
- NCL CORPORATION LTD.
- Business Management:
- Ms. Paula Ponder, Customer Service Manager
- Johnathan Rose, Customer Relations Specialist
- Mary Ward, Customer Relations Specialist
Additional Contact Information
- Customer Contacts
- Ms. Paula Ponder, Customer Service Manager
- Lauren Vieira
- Elizabeth Pooran, Customer Relations Specialist
- Johnathan Rose, Customer Relations Specialist
- Mary Ward, Customer Relations Specialist
- Fax numbers
- Primary Fax: (305) 436-4108
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 4453163 for this business, issued by Miami-Dade Tax Collector
Miami-Dade Tax Collector
140 W Flagler Street, 1st Flr
Miami FL 33130
Additional Information
- Business Categories
- Cruises
Latest Reviews
Kirsten M
"Ive cruised before and was looking forward to a relaxing vacation on The Gem, but my experience was anything but relaxing. During the cruise, my purse was stolen directly from my cabin while I was away." ... Read full review
Devin R
"Dear Norwegian Cruise Line,I am writing to lodge a formal complaint regarding your service charge policy, which I find to be both misleading and exploitative.Throughout my cruise, I was led to believeas are most passengersthat the automatic daily service charges added to my onboard account were gratuities meant to go directly to your hardworking crew." ... Read full review
Lorraine G
"Norwegian charged my card $100 after a cruise, after contacting them they told me the charge did not exist, so I shared a copy of my bank statement showing the charge. And then they told me it was a bank hold, contacted my bank who told me it was a solid charge from Norwegian, so I went back to Norwegian." ... Read full review
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