Reviews

This profile includes reviews for Monster Grass and Patio's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Monster Grass and Patio

  13210 SW 132nd Ave STE 10 Miami, FL 33186-6136

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  Monster Grass and Patio

  1951 NW 7th Ave Miami, FL 33136-1104

Review Details

• Review fromClaudia D

  Date: 02/11/2025

  Please stay away from this company. They subcontract, and they hire people who have no idea what they are doing.Even more important adviceif you are a young woman alone like me, stay far away from this company. I was working and wasnt home all the time. They told me they would pour 4 inches of concrete, and they didnt. They put less. They also said the concrete would have fiber, and it didnt.On the day the concrete truck came, there werent enough workers to properly spread and level the concrete. It ended up lumpy and uneven. Later, they all had to come back with chisels and heavy tools to remove the hardened mess.They covered my drain fillthey literally built over it. They had no idea that wasnt something they could do. The surface ended up uneven, and now I have serious water accumulation in certain areas because they didnt give it the proper slope.A total disaster. It has been four or five years since they did the job, and not a single day has passed that I dont regret hiring them.If you are a woman alone, this is a major red flag. You will be dealing with dishonest people who will take advantage of you if you dont know much about construction.And of course, since they dont do the work themselves and subcontract everything, now they cant fix the issue without me having to spend more money. They werent even the ones who physically did the job.I hope my experience helps others avoid going through the same thing.

• Review fromtech n

  Date: 08/29/2023

  I hired these guys to fix a turf job another company did. When the sales man **** came through he made all sorts of promises and said fixing the issues at hand EX:"weed barrier, elevation and draining issues" will be a piece of cake and will take no more then 1 day to complete, Typical salesman will say anything to get money out of your pockets.My backyard now has extreme flooding issues due to the *** pipe angled UP instead of Down so all the water is coming back up instead of leaving the backyard. Of course at this point they are paid in full so talking to them at this point is like talking to a wall.I explain to **** everything he acted like a total ******* and said the party has ended there is no warranty tough luck, you'r on your own. I called the owner ****** complained about ****, ****** was a gentleman he send over **** another gentleman to deal with but there not installers.They did send there installers to try & fix the drain issue. The problem is there installers aren't experienced to install drains. they all said if our installer can't fix it, it is what it is we are not coming back.I have never dealt with a company where they take on a job and when things aren't put together properly and you call them out on it they freak out and bail on you. I looked at there IG they have a whole marketing post about flood in ******* yet they couldn't even fix my issue.If I can reverse time I would have never hired them. If you do hire them after reading this GOOD LUCK to you pray to G-D and steer clear of there TODDLER salesman who will 100% bail on you if you call him out on bad work.