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Business Profile

Mailing Services

UPS Store

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromKim H

    Date: 07/31/2024

    I will never return to this UPS store based on the rude and unprofessional treatment. The lady with the long gray hair was rushing throwing my stuff in boxes, not putting the barcodes in the boxes didn't pay attention to what label went on what box. The blonde was also rude when I said, can you please slow down so we can make sure this is done properly then she chastised me and said "hey everyone perhaps this lady should leave and go to another store do you agree", I've never been treated so rudely in my life. They were a disorganized mess. They never shared the box pricing or the cost of the emails until AFTER they threw the emails at and and started packing boxes. Never even asked what size box I wanted or if I could affford it. It's really completely unnecessary to be this rude. When I did ask them to slow down, the blonde lady said we're not allowed to slow down, we have to move fast. I explained I'm the customer paying for these labels and these boxes. And your other employee is running around, not knowing how many labels are printed or which label goes on which box it really seems like they didn't have a handle on things. After reading the other horrible reviews for this UPS store, I went back in and retrieved my boxes from these folks because I just could not trust them. I took them across the street to Sunshine Booksellers and they were fabulous. They kindly had my boxes sent out by UPS without any further charges.


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