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Average of 13 Customer Reviews
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Review fromTed G
Date: 01/02/2024
We've worked with Clear Choice ***************************** for many years, and have nothing but the best things to say about them.Their professionalism, ************************* are second-to-none, from our experience.We highly recommend working with them!
Clear Choice Windows and More, Inc.
Date: 01/08/2024
***, thank you for feedback. As a family run business, we take pride in ensuring our customers are 100% happy with their new windows, doors or storm coverings. We look forward to hearing more and are here if you need anything in the future!Review fromJ. K.
Date: 12/05/2023
We had windows installed a few years ago, not sure of the year. Have had continual problems when it rains with a back porch window and have had service done to the window in the past. On December 4, 2023 it rained again and the window leaked which runs down the floor. We are unable to get a resolution to this problem. When you spend over 20 thousand dollars to install windows throughout your home you dont expect this type of service.Clear Choice Windows and More, Inc.
Date: 01/08/2024
*****, we apologize if you had a negative experience with Clear Choice Windows & More. As a family run business, we make customer satisfaction our #1 priority, and would like to learn more about how we can address any issues you had or are having. Please call our office at ***** ******** so that we may work to ensure your issue is resolved in a timely manner.J. K.
Date: 01/09/2024
They promptly followed up with us and we are now very satisfiedReview fromNancy D
Date: 10/24/2022
I have always used Clear Choice Windows and it was always a positive experience. However, I have now decided to never use them again because of the incredible delay in getting the product. On 2/16/22 I ordered 2 new windows. I was told that there could be a delay of 4 to 6 months in getting them. Today when I called because it is now 8 months, i was told that they might be in on or about 11/15, which will bring my total wait to 9 months (assuming that date is even real). I could have had a baby in the time it has taken to get two windows. I know that they are going to respond to this with the explanation that it is the manufacturer causing the problem, but my response to that is find another manufacturer. They have had my deposit of $1600+ thus costing me lost interest!Clear Choice Windows and More, Inc.
Date: 10/25/2022
We are sad to see this review as our company has now sold and installed four previous projects for you, with this being the fifth. Clear Choice Windows and More has worked with the homeowner since 11/2018. We have worked together on the previous projects with, no issues or problems, during the process of order and install. All jobs inspected and certified by municipality inspectors. All four jobs with no reported service issues. For five years we have had an excellent relationship.
When the contract was signed on 2/16/22 it was clearly stated that the ESTIMATED time frame was 24 to 38 weeks which puts us at 11/09/2022. 11/15/2022 being 4 days beyond the ESTIMATED timeframe. As the contract stated that timeframe can be altered due to manufacturing demand and weather. Both have become factors, as the industry continues to feel the effects of Covid, in addition to Hurricane *******
We cannot legally switch manufactures due to contractual obligations. And to be blunt, that is just bad business. As always, we continue to be transparent in our dealings. We have lived up to and continue to live up to all contractual obligations.Clear Choice Windows and More, Inc.
Date: 01/08/2024
*****, we apologize if you had a negative experience with Clear Choice Windows & More. As a family run business, we make customer satisfaction our #1 priority, and would like to learn more about how we can address any issues you had or are having. Please call our office at ***** ******** so that we may work to ensure your issue is resolved in a timely manner.
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