Reviews

Review Details

• Review fromJoseph N

  Date: 02/09/2024

  Terrible!!! I purchased ink from them. I called fri and mon during business hours and the recording said we are closed today. Tried again and again and finally got **********. Obviously an outsourced person who I couldnt understand. I asked him to cancel an order. He said it will take a few days as he would have to reach out to his procurement team to for an RMA #. I waited a day or two and called back and he told me it has been shipped. I received the package and called him back. For an RMA# to mail it back. He sent me an email with the rma but it wasnt highlighted so I could print it out. I called him back and he told me to write the rma out on a piece of paper and attach it to the package which I never opened. Ridiculous!!! I ordered from them years ago and always was able to contact the office in fl. Have they gone out of business? I will never do business with them again.

• Review fromDenise H

  Date: 09/05/2023

  Crooks. Ordered from this company and when received the cartridges did not work. Returned the cartridges to address given by an Adriana ******* over a month ago. No refund received and multiple emails to this company have not been responded to. They are crooks who take your money and when their products are so inferior they don’t work, keep your money. I received an email almost a month ago from someone named John who asked where I returned the product and asked for a copy so he could track down the items. I sent him the UPS receipt as requested.. Since then I’ve sent emails and no response from anyone at Clickink. Do not buy or trust this company.

• Review fromCurtis J

  Date: 08/22/2023

  This company promised my refund and did not send it to my account as promised. They made the mistake and acknowledged but I checked my account this morning and the money was not there.

• Review fromDee R

  Date: 05/26/2023

  We ordered an ink cartridge based on the associate's recommendation for our computer. The cartridge did not fit, so we followed the company's procedure for submitting a return. For months, we would call, yet the company would say the cartridge had never been received, in spite of the tracking indicated it had been. Finally, after many months, one associate said the return had indeed taken place, yet the company had not initiated the next step of the process. Ironically, because it was more than 60 days....because of their error...they stated they can only return the money if we share our banking information or *** ***. They report they cannot send a check. We do not feel comfortable sharing our banking information based the the series of events, nor do we feel we should have to open a new cash app based on their request for their convenience. We returned their cartridge, yet they did not return our money.

• Review fromYanira

  Date: 04/16/2023

  ClickInks has been great for customer service! I have saved money and time just re-ordering without having to run upstairs to check on my printer model. I have used this company for years and have never had a problem getting what I need. Although they don't have the black ink cartridge I need right now, I'm sure they will stock up soon. I recommend this company to anyone looking to save money and time on printer ink.

• Review fromTom O

  Date: 03/15/2023

  I ordered some printer ink the end of January. It took them five days to send me return instructions. I sent the items back and have only received one half of my refund. They keep running me around , telling me they are working on it. It's been two months and I still don't have my full refund.