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Business Profile

Wholesalers and Distributors

First Coast Supply Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesalers and Distributors.

Reviews

Customer Review Ratings

3

Average of 1 Customer Review

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Review Details

  • Margo B

    Date: 04/14/2023

    I purchased a ** Signature dishwasher in April, 2022. When delivered and installed, the door made a very loud clunking noise when closing door. This model calls for a custom front and I was told the problem would fix itself once custom front was in place. It took a while for custom front to be made and installed and it did not fix the problem. The latest repair marathon started 2/15/23 with repeated attempts by service technician to fix (including ordering/installing replacement parts) and the problem persists. Everyone I speak with, both local and corporate, tells me this is someone elses problem. No one with work with me to resolve the fact that I have a new $2000 high end dishwasher with a broken door.

    First Coast Supply Inc

    Date: 04/17/2023

    **************,I have reached out to the manufacturer and after talking with their rep, I have 2 options for you to consider. Opt # 1 , I can offer you a full refund for the dishwasher you currently have ( I will need to pick up the defective unit and send back to ** ). Opt # 2 I can order a new unit. Once you have it installed I will need to pick up the defective unit and send it back to ** . I am sorry that this has caused you to be inconvenienced and hope that one of these options will work for you.Regards,*********** Owner , First Coast Supply

    First Coast Supply Inc

    Date: 04/17/2023

    **************,I have reached out to the manufacturer and after talking with their rep, I have 2 options for you to consider. Opt # 1 , I can offer you a full refund for the dishwasher you currently have ( I will need to pick up the defective unit and send back to ** ). Opt # 2 I can order a new unit. Once you have it installed I will need to pick up the defective unit and send it back to ** . I am sorry that this has caused you to be inconvenienced and hope that one of these options will work for you.Regards,*********** Owner , First Coast Supply

    First Coast Supply Inc

    Date: 04/17/2023

    **************,I have reached out to the manufacturer and after talking with their rep, I have 2 options for you to consider. Opt # 1 , I can offer you a full refund for the dishwasher you currently have ( I will need to pick up the defective unit and send back to ** ). Opt # 2 I can order a new unit. Once you have it installed I will need to pick up the defective unit and send it back to ** . I am sorry that this has caused you to be inconvenienced and hope that one of these options will work for you.Regards,*********** Owner , First Coast Supply

    First Coast Supply Inc

    Date: 04/17/2023

    **************,I have reached out to the manufacturer and after talking with their rep, I have 2 options for you to consider. Opt # 1 , I can offer you a full refund for the dishwasher you currently have ( I will need to pick up the defective unit and send back to ** ). Opt # 2 I can order a new unit. Once you have it installed I will need to pick up the defective unit and send it back to ** . I am sorry that this has caused you to be inconvenienced and hope that one of these options will work for you.Regards,*********** Owner , First Coast Supply

    First Coast Supply Inc

    Date: 04/17/2023

    **************,I have reached out to the manufacturer and after talking with their rep, I have 2 options for you to consider. Opt # 1 , I can offer you a full refund for the dishwasher you currently have ( I will need to pick up the defective unit and send back to ** ). Opt # 2 I can order a new unit. Once you have it installed I will need to pick up the defective unit and send it back to ** . I am sorry that this has caused you to be inconvenienced and hope that one of these options will work for you.Regards,*********** Owner , First Coast Supply

    First Coast Supply Inc

    Date: 04/17/2023

    **************,I have reached out to the manufacturer and after talking with their rep, I have 2 options for you to consider. Opt # 1 , I can offer you a full refund for the dishwasher you currently have ( I will need to pick up the defective unit and send back to ** ). Opt # 2 I can order a new unit. Once you have it installed I will need to pick up the defective unit and send it back to ** . I am sorry that this has caused you to be inconvenienced and hope that one of these options will work for you.Regards,*********** Owner , First Coast Supply

First Coast Supply Inc is NOT a BBB Accredited Business.

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